Heywood House Hotel, BW Signature Collection

Outstanding hotel Spotless and tidy Staff went above and beyond to accomodate my request for a birthday surprise, balloons banner and Prosecco in the room for my boyfriend We enjoyed our time at the hotel and will most definitely be returning

Very nice stay

Staff were very helpful and pleasant, our room was spotless and the location is perfect walking distance from pubs clubs etc yet far enough away for a quiet nights sleep.

Questionable stains on the curtains and the room was cold

Booked a superior double and young man on reception was great. Sadly room let down by cracks in sink and floor. Bluetooth speaker not working but still nailed to desk. Stain on sheets. And bottom of bath stained. Paint peeling on almost every accent in the room and bathroom. Sink took over a minute to train clearly blocked or needs repair. Should have been addressed before allocating room to us. Thermostat also would reset in the night so had to get up to turn the temperature down to get some sleep. Great location sadly let down by poorly maintained room. Also when booked it was advertised as including a grab and go continental breakfast however when we arrived we were told this was charged at £5.00 a head. The room should not be advertised as a superior room and charged a further premium over the standard when it is this poorly maintained with this many issues.

Central location. Staff very helpful.

Whilst I was concerned about the bar next door it was actually the inconspicuous bar and restaurant round the corner (and underneath the hotel) that had a dj playing until 2am on Friday night. We were two floors above it so can’t imagine what it was like on the first floor! The hotel itself was fine - nothing special but clean and comfortable. The Reception staff were polite and helpful.

Very clean and comfortable stay at this hotel. Staff were friendly and the location was great.

Arrived booked in straight away guy on the desk very nice and friendly. Room has everything you need very clean comfy bed great double glazing had a perfect night's sleep. Very enjoyable stay.

Great location . Friendly staff and comfortable room. Didn’t try breakfast and the pub next door ( slaughterhouse) offered a really nice mini breakfast - was recommended by hotel staff . Forgot to mention some loose floor tiles (room 201) in bathroom . Thought bathroom mirror a little far from sink and did have visions of ringing bell and being locked out if we came back late - though this was not the case .