Bahia Principe Explore Esmeralda - All Inclusive

nice rooms, all inclusive buffet better than the many restaraunts.

Not enough chairs lounges for customers at the beach. Not enough information for sailing and other resort sport amenities. transportation facilities confusing due to lack of personnel available to assist shuttles/rides to restaraunts in the resorts. restaraunts were almost cafeteria like in design...buffet was excellent usually better than reservations at restraraunts.

Ao chegarmos ao hotel, aguardamos aproximadamente duas horas para a liberação do quarto, o que já gerou um grande desconforto logo no início da estadia. No café da manhã, enfrentamos longas filas diariamente e, além disso, percebemos que alguns alimentos não estavam frescos. O hotel estava visivelmente superlotado, o que impactou diretamente na qualidade e na organização dos serviços oferecidos. Também tivemos dificuldade para agendar jantar para duas pessoas nos restaurantes do próprio hotel, pois não havia disponibilidade, mesmo sendo hóspedes e pagando pelo sistema all inclusive, que deveria garantir acesso adequado aos serviços oferecidos. Outro ponto bastante inconveniente é que o hotel não permite a entrada de veículos de transfer. Assim, sempre que precisávamos utilizar esse serviço, era necessário nos deslocarmos até o lobby de outro hotel, o que gerava transtornos desnecessários. Solicitamos o late check-out por todos os canais disponíveis, inclusive diretamente na recepção, porém o pedido foi negado. Consideramos a negativa injusta, especialmente levando em conta que, no dia do check-in, aguardamos duas horas pela liberação do quarto. Infelizmente, a experiência ficou muito aquém do esperado. Pelo valor cobrado, o hotel deveria oferecer um serviço mais organizado, eficiente e compatível com a proposta apresentada. Foi, sem dúvida, uma experiência decepcionante.

The swim up pool

N/A

Magnifique établissement

L agencement, la localisation, les prestations de services Un personnel exceptionnel 🤩

Breakfast I always look forward to enjoying the choices, plus the chefs are available to prepare a delicious omelette based on your selection. Entertainment I never get bored being at the hotel. Scheduled entertainment at the poolside and nightly entertainment that includes one night of karaoke. Entertainment showcased indigenous characters and dresses in performances. A big plus Guest services Manuel is superb and extraordinary. He goes above and beyond to ensure your stay is comfortable and your needs are met. Thank you Manuel for guiding me during my stay. Room The room was spacious and the bathroom had both a shower and tub. Excellent!!!! Pool and Jacuzzi I felt relaxed in both amenities. Only. I wish the Jacuzzi was a bit warmer. Property Overall I had access to 6 of 7 of the properties. Very hugh but the cart men were there to guide and take you to your destination. Night Club The night club was open each night of the week as another getaway after the nightly entertainment.

There was lack of attention on the beach. Some persons were being served more than others. One moment, while one of the sellers were advertising their product, was served drinks by the attendant from the Caico Restaurant. At that point, I was still not offered any drink as the guest