Ashoka Tree Resort at Tanggayuda, Ubud

There is nothing which is good about this place

Ac in the room didn't work, wifi connectivity pathetic, intercom was not functioning properly. Overall very bad experience 😕

no recommendation. We were given a completely different room than the one we had booked. We said so right away and they spent 2 hours preparing the new one. Both the new room and the one we were given in the first place were full of mold. both on the ceilings, the walls and on the blinds next to the bathtub. The bathtub was filthy dirty and the whole bathroom smelled. The whole shower cabin was completely limescaled and dirty. The toilet was filthy dirty and the bathroom floor was greasy. The bed creaked so you couldn't sleep well and woke each other up every time you moved. There were stains on all the furniture, bedding, towels, etc. The location was super bad. very far from any town. We walked 2 km before there was a really good restaurant we dared to eat at, without getting Bali belly. We had booked 3 nights, but we chose the same evening we arrived to book a new place starting the next day, as we simply couldn't stand being there, due to the smell, lack of cleaning, location, etc.

Very nice property, great breakfast

We booked through Expedia and chose the reserve now and pay at checkin option. Once they said the room was ready and that all they needed was the payment, I went ahead and gave them my credit card. Upon arrival to our room, and laying out our luggage I started noticing that room was clean. Like the bathroom curtain. It wasn’t a big deal and I was like okay whatever just the curtain. Then I noticed the hot water wasn’t working. And the room light flickering. Furthermore, when I got to the bed there was literally stains on the pillow and mattress! 🤮There were stains on the sofa as well and ants on the coffee table that was the final straw for me. I told my wife let’s go get a refund I do not trust this place anymore. But wait there’s more! When trying to leave the hotel room I wanted to lock the door because our luggage is still inside, and guess what……. The door wouldn’t lock! Anyone with this type of an experience at any hotel wouldn’t trust it and would go to a different hotel. I went back to the front desk and told them everything that was wrong with the room and the lady offered another room which I politely refused because the trust isn’t there. I told them I’d like a refund and the lady said you have to cancel 2 weeks prior to reserve a refund. Which doesn’t make sense because I literally paid 1 hour ago. And I reserved it under the option of “Reserve now and pay at check in” I politely told her that she can either refund me here or I’ll just call my bank and tell them to dispute this transaction. She told me to go ahead and call my bank. Upset and infuriated I went back to the room to gather my luggage and find a new hotel. After 40mins we found a new hotel and went downstairs to leave the hotel. The lady then said that she spoke with her manager and that she can issue a refund after one week since I used an international credit card. My check in was July 16th 2025 and I am writing this review July 21st 2025. I still have not received a refund from the hotel and they are currently asking for my bank details which does not make sense. I paid by credit card and they should refund my credit card. Please avoid this “Resort”

Beautiful gardens and layout Staff were very helpful and spoke pretty good English in the whole Restaurant had a lovely setting and prices ok

No power or water on arrival Leaking taps, toilet, bath Things falling apart Rooms smelled of mould Long way from Ubud centre. Booking said 2.7km's, but it was actually 5.6km's, which took on average 30mins to drive to and from

They helped us carrying the luggage

Not clean

So big hotel. But hotel is very old. Staff is rude. Breakfast is Tribble. I visited a lot of hotels. All have buffet. But these guys are providing very less and quality of food is not good. only 600ml water bottle provided. Name is Ashoka. But no Indian food available. Thanks, Nirdesh Puri

Breakfast. Staff and Water not provided efficiently. Only 600ml water provided. Staff is so rude. They change my room and not informed me till i am going for sightseen. then I have go to my room and