Grand Hotel Timeo, A Belmond Hotel, Taormina

When you don’t really expect anything good after a cancelled flight and a long night trip, when the moon is shining bright and there’s not a single taxi in the middle of the night — the hotel saves you, picks you up, welcomes you warmly. Then you lie down in bed that smells like mandarins, and in the morning you greet the sun with a smile on your face. This hotel, set on the hillside of Taormina, has an amazing view that you never get tired of looking at. The attention and care of the staff are truly their strongest sides — special greetings to Fabio! Thank you, Timeo! Our time in Taormina with you was wonderful!

This hotel is pure perfection to me. Not only is it spectacularly beautiful, on every level, but everyone who works there is warm, charming and goes out of their way to make sure you have a perfect stay. The room itself was stunning, with a view to take your breath away. I actually spent hours just sitting on the terrace, just looking out. The pool was perfectly heated and beautifully kept. The food was lush, the music in the bar was a joy to listen to, the bed was heavenly, and I loved the nighttime pillow that one steps onto as one leaves the bed - like sinking your feet into a cloud. All the amenities were beautiful. Very generous arrival gifts, too. I stayed at several of the best hotels in Taormina, but the Grand Hotel Timeo was my favourite - by far. The excellence started from check-in and stayed with me long after check-out. A dream come true!

Everything from the begging to the moment we had to leave was just great! Perfect location, stunning views, great food and very carrying and attentive staff! They made our stay unforgettable and we really appreciate that!

Nothing

This is a spectacular hotel with wonderful views and gardens. I went to the terrace bar a couple of times and the waiter, Ayoub treated me so well. He is going to do very well in his chosen career - a delightful young man.

We had lunch with an espectacular view of the Taormina Bay and Edna Volcano.Remarkable the service from Fabio who talk good care of us . He recommended the antipasti , linguini pasta and the white local wine . Really enjoyed it .

We booked this hotel month in advance. Then one month before we received an email saying they sold out the hotel and were telling us we had to stay at a different property for two nights and then this hotel for two nights. They offered us no compensation. After much back-and-forth, we got them to give us two free dinners, and upgrades to our rooms . They were very apologetic once we arrived, which I appreciated, but it caused us to lose at least a half day of our vacation having to pack up and unpack in a second location. Also, I did not find them helpful when I was planning excursions because they have a set list of what they offer - each of which includes getting a separate driver and guide and thereby costing thousands of dollars per excursion. I ended up arranging my own excursions through get your guide. Our trip to mountb etna was fantastic and and was with a guide who also drove us, and is used by the four seasons, but Timeo is too inflexible to consider this type of option.

I think the staff is the best I have ever met in a hotel!! Also the lady who was in charge of cleaning the room was the best, she was so detailed that she took care of the smallest details! thank you

first time in my life I enter a room with such a bad smell!! you couldn't stand it even for a second. of course we immediately told them that we couldn't stay in it and they responded quickly and changed our room. However, I think that in hotels of this level the customer shouldn't even complain about the room and how much less about the smell!! unacceptable. and the other room they gave us also had some of the same smell. It smelled like mold, the sheets, everything!! Καθώς και το φαγητό δεν ήταν το επίπεδο που θα έπρεπε.

Fabio in the bar made us feel so special. His attentive service was incredible and made the whole experience fabiolous!

Great hotel. Very pretty property with an excellent sea/mountain view. Attentive staff and nice rooms. Food was delicious. Luxurious spa services.