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7.4 / 10 Guest Rating

Aruma Suites

Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Aruma Suites - main view

About the Property

Experience the vibrant charm of Playa del Carmen at Aruma Hotel, where comfort meets convenience in a prime location.

Exceptional Accommodations
Indulge in one of our 23 elegantly designed air-conditioned guestrooms, featuring complimentary wireless internet and cable programming to keep you entertained during your stay.

Prime Location
Just steps away from the iconic Quinta Avenida and a short stroll to Playa del Carmen Main Beach, our hotel places you in the heart of local attractions, restaurants, and shopping options.

Unparalleled Amenities
Enjoy our terrace views, complimentary Wi-Fi, and daily housekeeping for a stress-free experience. Need assistance? Our tour and ticket services are at your disposal to help you explore the area.

Book your escape at Aruma Hotel today, and immerse yourself in the magic of Playa del Carmen!

Facilities & Amenities

Health or beauty spa nearby
Free WiFi
Terrace
Luggage storage
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Health or beauty spa nearby
Change of towels (on request)
Change of bed sheets (on request)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children stay free when occupying the parent or guardian's room, using existing bedding.Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good86 verified reviews
AI Summary

Guests highly rate the limpieza and frequently praise the buena ubicación.

Categories

Cleanliness7.8
Service8.3
Location8.3
Room Quality6.8
Amenities6.8
Value for Money7.2
Food and Beverage6.8
Overall Experience7.2

Select topics to read reviews

M
MARIA TERESA
Verified booking
family_with_children
Standard Room
Stayed in Feb 17, 2025

"Good"

4.0

Me dirijo a usted para expresar mi extrema insatisfacción con mi reciente estadía en su hotel. Hubo una serie de inconvenientes que impactaron negativamente mi experiencia: * La falta de servicio de recepción y de desayuno fue muy inconveniente. * Mi habitación no contaba con las toallas necesarias. * Tuve que ir a otro hotel para solicitar una plancha, lo cual es inaceptable. * La falta de estacionamiento fue un problema adicional. * Las instalaciones estaban sucias, lo cual es inaceptable para un hotel. Espero que tome en cuenta mis comentarios y realice las mejoras necesarias para garantizar una mejor experiencia a los futuros huéspedes.

Helpful?
A
Alan
Verified booking
Standard Room
Stayed in Feb 16, 2025

"Exceptional"

10.0

Muy buena ubicacion

Helpful?
A
Alfredo
Verified booking
Standard Room
Stayed in Feb 6, 2025

"Exceptional"

10.0

En general bien

Helpful?
D
DámarisusUS
Verified booking
review category business travellers
Standard Room
Stayed in Feb 4, 2025

"Very good"

8.0
Helpful?
F
FranklincoCO
Verified booking
group
Standard Room
Stayed in Jan 22, 2025

"Superb"

9.0
Helpful?
C
Cecilia
Verified booking
Standard Room
Stayed in Jan 13, 2025

"Recomendable"

8.0

Excelente ubicación y limpieza. Sin embargo no hay servicio de recepción y hay que trasladarse a otro hotel a hacer check in y check out. Cuenta con estacionamiento. No hubo agua caliente y atienden por whatsapp. No recibí respuesta pero en la mañana ya había agua caliente.

Helpful?
J
JONATHAN
Verified booking
Standard Room
Stayed in Jan 10, 2025

"Exceptional"

10.0

Muy buena relación calidad-precio, excelente ubicación. Solo en los cuartos de abajo se escucha mucho ruido del montaje de los desayunos y tampoco hay recepcionista. Recomendable

Helpful?
L
Liran
Verified booking
Standard Room
Stayed in Jan 9, 2025

"Good"

2.0

Best location but not m reely nice place

Helpful?
H
HarshcaCA
Verified booking
solo traveller
Standard Room
Stayed in Jan 6, 2025

"It was the nastiest place I’ve ever stayed."

1.0

Nothing except location, but all else was bad.

Water was cold, there is no hot water, no water pressure. Extremely noisy kitchen inside the hotel. Nasty service, will not recommend this place to even enemies.

Helpful?
T
TsemahmanilIL
Verified booking
young couple
Standard Room
Stayed in Jan 5, 2025

"Bad"

1.0

Good location

Helpful?