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7.4 / 10 Guest Rating

Aruma Suites

Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Aruma Suites - main view

About the Property

Experience the vibrant charm of Playa del Carmen at Aruma Hotel, where comfort meets convenience in a prime location.

Exceptional Accommodations
Indulge in one of our 23 elegantly designed air-conditioned guestrooms, featuring complimentary wireless internet and cable programming to keep you entertained during your stay.

Prime Location
Just steps away from the iconic Quinta Avenida and a short stroll to Playa del Carmen Main Beach, our hotel places you in the heart of local attractions, restaurants, and shopping options.

Unparalleled Amenities
Enjoy our terrace views, complimentary Wi-Fi, and daily housekeeping for a stress-free experience. Need assistance? Our tour and ticket services are at your disposal to help you explore the area.

Book your escape at Aruma Hotel today, and immerse yourself in the magic of Playa del Carmen!

Facilities & Amenities

Health or beauty spa nearby
Free WiFi
Terrace
Luggage storage
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Health or beauty spa nearby
Change of towels (on request)
Change of bed sheets (on request)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children stay free when occupying the parent or guardian's room, using existing bedding.Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good86 verified reviews
AI Summary

Guests highly rate the limpieza and frequently praise the buena ubicación.

Categories

Cleanliness7.8
Service8.3
Location8.3
Room Quality6.8
Amenities6.8
Value for Money7.2
Food and Beverage6.8
Overall Experience7.2

Select topics to read reviews

M
MARIA TERESA
Verified booking
Standard Room
Stayed in Oct 15, 2024

"Good"

4.0

No hay agua caliente en la regaderas La ventana no cierra Atención lenta retraso mis actividades

Helpful?
R
RENE ANTONIO
Verified booking
Standard Room
Stayed in Aug 4, 2024

"Exceptional"

10.0

buen servicio y muy buena ubicación

Helpful?
S
Sandra Adriana
Verified booking
friends
Standard Room
Stayed in Jul 26, 2024

"Exceptional"

10.0

Felicidades

Helpful?
M
MiguelesES
Verified booking
solo traveller
Standard Room
Stayed in May 9, 2024

"Mexico lindo"

10.0

Staff and location

Nothing

Helpful?
L
Lupita
Verified booking
Standard Room
Stayed in Apr 14, 2024

"Good"

4.0

Sucia, vieja, falta de remodelación, mucho ruido y los contactos de luz no servían

Helpful?
M
Mercedes
Verified booking
Standard Room
Stayed in Apr 14, 2024

"Good"

2.0

Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.

Helpful?
R
RENE ANTONIO
Verified booking
Standard Room
Stayed in Apr 6, 2024

"Exceptional"

10.0

Buen servicio

Helpful?
G
GötzdeDE
Verified booking
young couple
Standard Room
Stayed in Mar 25, 2024

"Bad"

1.0

Don’t stay here!! Location is good, but there are so many better options!

Not clean, extra resort fee, no towels, shower didn’t work, no windows, overpriced, smelly - just a moneymaking place.

Helpful?
J
Johanna
Verified booking
Standard Room
Stayed in Mar 8, 2024

"Good"

2.0

It was the most horrible place I have been.

Helpful?
J
Julieta
Verified booking
partner
Standard Room
Stayed in Feb 27, 2024

"Excellent"

8.0

Muy buena ubicación y buena habitación solo que nos tocó el 4 piso y no hay elevador y el baño no huele muy bien pero la verdad todo pasable volvería sin problema

Helpful?
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