Milky Bay Resort

The property is undergoing renovation but has a beautiful outlook and will be wonderful when finished

This review is mixed as the property was great! but the 'bait and switch' on the rooms we booked was TERRIBLE. Front desk when we arrived was frustrating and unfriendly. Did not want to help us and did the bait n switch on our rooms. then after us upgrading our rooms from the bait n switch of a room lower than a back packer room, to a room that we could comfortably survive in, things were OK. Except the upgraded room that we had, had a misfunctioning air con for the full 4 days we stayed here. The front desk was good at the end of our stay and did not make us pay for the room as we had zero sleep for 4 days with no aircon and then zero water for 1 day. But the resort was nice and the pizza was good. WARNING is the rooms that we booked does not exist on Milky Bay's or Expedia's website anymore. And we saw another group got put in those 'bait n switch' rooms and we asked them if that's what they booked and they also said that was not what they booked and the resort would move them to an upgraded room (which we and they had to pay for) when there was room available. We were a party of 12 people in 6 rooms. Again, the resort is pleasant and nice, but make sure the rooms you book EXIST on the website before you book. Expedia support team was great and consistently talked with me over the problem we had, but in the end Expedia made the best offer they could to us for the inconvenience and it was accepted on our part.

This was our 10th Visit to the Milky Bay Hotel, and to our total surprise, the resort underwent a major renovation since we last stayed there, and it is absolutely beautiful!! We had a stunning room, and the staff that's become like family treated us like royalty. Well done on the superb renovation, and the Resort will remain one of our favourite places to go to!! We can't wait to go back.

Lovely place to relax at, accommodation in the bungalows was lovely and the pool was nice. The staff though very attentive seemed to be doing this as their 1st season and kept getting things wrong with drinks and food orders. Quiet of a night time which if you just wanted to relax and have a drink and play pool is ideal or you have to go into town for 300baht (approx £7.50) for a lively night.

Very poor communication

Dinner is good priced well , breakfast needs to be elevated to sourdough toast, mushrooms must be fresh. Water pressure in the one bungalow was very low. But other than that a good stay.

Lovely bungalows literally next to the beach. Feel at one with nature ♥️ . Waves crashing against the rocks at nights with light ocean spray coming through the window. Good breakfast every morning. Dinner also very nice. Friendly staff. Would visit again

Magic spit in Koh Panghan.. view is amazing, restaurant is very good with tables right in front of the beach Nice pool (very deep, you can find it very often in Koh Panghan).. the service is also very good with nice staff You can come to stay there or just to pass a day with the kids around the pool and enjoy the different facilities

No TV or netflix as promised..Wi Fi was buffering all the time, just like the only source of any TV, You Tube...Had to go elsewhere to do any business on my phone, Facebook and messenger...They also extorted 1500 baht from me, for the scooter I had hired from them, being hit and dragged along ground in their carpark...Not by me....

Very welcoming staff