Ramada by Wyndham Staten Island

Everything was good 👍 👍👍

The place reeks of cigarette smoke from the moment you walk in the lobby. It is a pronounced smell that is noticeable even in the non smoking rooms. The staff handling breakfast (which is a small selection) would handle the food in unsanitary ways (ex. Touching the eggs and sausages with her hands after wiping the counter down). The room wasn’t properly cleaned before check in (there was a condom box left on the bedside table). The one good thing is that it was largely quiet and non-disruptive stay. The smell of cigarettes can be managed by placing a towel by your door and cracking the window to let fresh air in. PS: for black travelers, the manager may automatically assume you’re from Africa and won’t be shy about it.

Excellent location to go by Ferry to Manhattan. Not pricey. Surprisingly good breakfast including meat.

Room nad lobby were very clean, but stairs and corridors could be cleaner. Also shower wad slightly broken.

Management team needs training with customer service most definitely. Very rude and unprofessional.

The manager needs training with customer service and possibly anger management counseling. Super unprofessional with customers. Definitely not a good look for your hotel.

toilet paper too thin. I gave the property a B

I have stayed at all the major Staten Island hotels and this one is by far the best. It was clean and the staff and manager were exceptional. The Ramada is highly recommended.

Looks can be deceiving. Very old and outdated. There’s mold in the rooms and restroom and the toilet seat was rotten out to the wood. This is disgusting.