Comfort Inn & Suites Fort Worth - Fossil Creek

After talking to front desk twice, third times the charm; Clean, no issues with unlimited wifi, nice staff; would stay again!

Work on the breakfast policy. For what it is, it’s fair please add more effort in hot foods, also would love the option to take any portion back to the room, especially for remote workers. The bed is hard but comfortable, some prefer soft.

The pool and the breakfast was ok

The huge deposit that had to be made i was not happy about and instill havnt received it back

Location

Used booking.com for 2 king jacuzzi rooms. Paid 810.00 for 2 nights. Got to hotel and it was another 200.00 each room for a deposit that shows no where on the paper at check in nor does it show on booking. So we went with 2 king suites no big deal. Charged me another 150.00 for a deposit after I just paid 810.00. Go up to the rooms, decent size and nice. One of the rooms 402 the floor was soaked by air conditioner when I woke up the next morning. Told the front desk and they said they would have it looked at while we were out and about. Came back from running around and the floor was still soaking wet. We will not be staying there again. Update to their response, the air conditioner leaking was reported Saturday morning not the day we checked out. We moved our things over to another room for them to fix it, the front desk lady said they might have to move us to a different room hence why we moved our things out of there. We came back from sight seeing to 2 pieces of wood under a/c propping it up that was not there the night before so if we reported the day we checked out then how did we know those 2 pieces of wood were there also the floor was still soaking wet! You can say what you want to make people think we were lying on the review but you know the truth and if you want a better review then maybe you need to post the truth. The staff was very nice nothing against them but don’t be putting things out there that were not true. As far as the deposit that’s on me if it’s in the description on booking. It was late when we arrived and I take that back on the review. Trip typeVacation · Family Response from the owner 5 hours ago Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. We would like to clarify that our security deposit requirement is disclosed on booking websites, including Booking.com, in the property's policies and information section prior to booking.

Only one waffle maker so couldn’t make one because of too many using it. No sausage for the biscuits and gravy.

The shower in the tub was slick and my husband slipped and fell.

Clean rooms, friendliest service, great breakfast

The air was of in room when arrived, it was hot and smelled musty