Eden Rock Hotel

We spent a total of 2 hours out of a 7 day stay before finding a different hotel and moving. In the 2 hours we were there we were abandoned in the foyer without being given a room key until I asked for it, as the 1 member of staff on duty?? Didn't understand/ speak any English at all.we then went to our room which was filthy, the wardrobe looked like it was about to collapse and was full of peeling paint and mold, the patio doors leading to the balcony were so dirty you couldn't see through them, There was no fridge in the room,kettle or even cups or glasses for a drink. We went down to the pool area and there was rubbish everywhere. We tried breakfast but it was awful, one tray of what looks like fatty gravy, another one of cold chicken sausages and a third that I can't describe, I tried to make toast but even that didn't work so I ended up with stale bread. After this we went and found another hotel within walking distance and checked out

molto tranquillo, vista stupenda su naaba bay, personale molto gentile, camera semplice ma pulita, colazione e cena discreta

u get what u paid for. quiet area, easy to get naama bay pediastre, loved it

The building is old, the bathrooms are very old and dirty , the staff are hardworking but not professional! The air con are very old and noisy

Good location, bad evening else

Manager is arrogant and rude. Never smiling. Do not trust the pictures online. Room was dirty when we arrived. Food is bad. Service not friendly except for a few individuals. Room service cleaned the room ONLY twice. No AC in reception area, and no place to storage baggage while waiting to check-in/check out. Toilets smelled and we're dirty.

The service and location is very good. We really enjoyed our stay.

All staff friendly

This is a structurally well laid out Hotel. With some TLC it could easily move from 2.5 Stars to 4 stars, it has great potential. The room I was in, was spacious, AC good, patio fine, but cleanliness let it down and the balcony doors would not lock. No sink plug in the bathroom (as pointed out several times), just waste gallons of water instead. Bar is a bit of a joke. Breakfast: I had to explain what a fried egg is, but lost it when trying to explain a boiled egg. But the staff are trying their best, and a little training would go a long way. The pool is good and water fine. Not sure about the all inclusive, as I was only half board. I had the impression, the owners were doing the bare minimum to rake the cash in. Not really the way to treat paying customers. Maybe some female staff who care, would help. Health and safety not too good, splashing water on marble causes a slip hazard and trip hazards abound. But I am not a fussy person and highlighted the above. I will also write an Email to the staff, who looked after me.

Otel merkeze yakın bir tepe üzerinde. Manzara güzel. Otelin odaları eski, kahvaltı kötü. Havuzu güzel. Çalışanlar yardımsever. Arkadaşlar ile gidip kalınır. Ucuz ama ihtiyacı karşılar.