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7.2 / 10 Guest Rating

Hotel Helvetia

Bahnhofstrasse 72, Zermatt, VS, 3920, Zermatt, CH

Hotel Helvetia - main view

About the Property

Discover the enchanting Hotel Helvetia, a cozy retreat nestled in the heart of Zermatt, just moments away from the breathtaking Zermatt-Matterhorn Ski Paradise.

Unmatched Convenience
Enjoy seamless connectivity with complimentary wireless internet access throughout the hotel. Our convenient ski storage ensures you have everything you need at your fingertips, while our gift shops and newsstands provide little luxuries to enhance your stay.

Delicious Dining
Indulge in a delightful dining experience at Restaurant Helvetia, where you can savor a diverse menu crafted to please your palate. Start your day right with a complimentary buffet breakfast served daily, and unwind at our inviting bar/lounge with your favorite drink.

Comfortable Rooms
Relax in one of our 14 well-appointed guestrooms featuring flat-screen televisions, cable programming, and modern amenities such as safes and electric kettles. Our cozy accommodations provide an ideal haven for after a thrilling day on the slopes.

Your unforgettable adventure awaits at Hotel Helvetia. Book now!

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Ski storage
Wheelchair accessible
ATM/banking
Gift shops or newsstand
Shopping on site
Golfing nearby
Downhill skiing nearby

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good133 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the good value for money.

Categories

Cleanliness5.5
Service7.5
Location8.0
Room Quality7.0
Amenities6.5
Value for Money8.0
Food and Beverage8.4
Overall Experience7.0

Select topics to read reviews

A
Adnan
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

Clean, small hotel and right in the main market. Awesome location and great value

Helpful?
P
Paul
Verified booking
family
Standard Room
Stayed in Aug 2, 2025

"Exceptional"

10.0

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

Helpful?
B
Beverly
Verified booking
Standard Room
Stayed in Jul 31, 2025

"Good"

6.0

Breakfast included was very nice. The attached Italian restaurant was excellent.

Helpful?
B
Bijaya
Verified booking
family
Standard Room
Stayed in Jul 25, 2025

"Good"

6.0

I liked the balcony and view of square from there. Problems are it's right next to bust main street, so noise is issue. More that that my problem was the cigarette smoke from the bar downstairs which has outdoor nice seating. This place is in middle of hustle bustle but you have to pay price for it. I liked it. Next time I will choose some quieter place.

Helpful?
K
kristy l
Verified booking
Standard Room
Stayed in Jul 19, 2025

"Exceptional"

10.0

We had a room at the front of the building and it was AMAZING!! Yes, we had to lug a suitcase each up the narrow stairs, but once up there and the view is seen, all is forgiven!! I made my family sleep with the doors open for the fresh air, and so I could hear the music and sounds of town as I drifted off to sleep. Then waking up to the sun rising over the mountains, birds chirping.... It was perfect!! Breakfast was the cherry on top!! Besides the very easy walk from the station, hehe! Definitely recommend this place if you have the physical ability to carry suitcases up stairs :)

Helpful?
T
Tangent
Verified booking
family
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

Spacious unit. Clean. At the center of the town, but might be too loud especially at night when all restaurants around are busy.

Helpful?
S
Susan
Verified booking
Standard Room
Stayed in Jun 27, 2025

"Good"

6.0

Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.

Helpful?
E
Elizabeth
Verified booking
Standard Room
Stayed in Jun 22, 2025

"Good"

2.0

This is the most horrible hotel I stayed in my travel history

Helpful?
J
Jeysha
Verified booking
family
Standard Room
Stayed in Jun 16, 2025

"Excellent"

8.0

A 8 min de la estación del tren, de McDonald's, restaurantes y supermercados Migro y Coop. Exactamente lo necesario para dormir y bañarase. Justo en la calle principal. No tiene aire, el balcón se comparte con otras habitaciones y hay que dejar las puertas al balcón abiertas para la ventilación. Baño pequeño. Desayuno sencillo pero funcional. No tiene ascensor, es auto check in. Solo estuve 1 noche. Me volveria a quedar.

Helpful?
R
Rosemary
Verified booking
partner
Standard Room
Stayed in Jun 15, 2025

"Excellent"

8.0

The room, bath room, beds and space were all fine-----but they were on the 5th floor with no elevator. Climbing with luggage was a challenge. Finding the hotel was not straightforward. More signage would be helpful. The neighbor businesses were annoyed that we were asking for help to find the entrance. Breakfast was good.

Helpful?