Rayland Motel

It was easy to book, reception was very considerate. I found it hard to find exact location at first but once we did it was what it said to be online. We had a good warm sleep

I didn't like how the room smelt like wet cigarettes bunts at first, we open window n sliding door, but that smell was so still in the room, however, once we turned the air-conditioning on, the smell went away eventually. We left air-conditioning on during our time there. We had my new baby with us as well. Other then that, we had a good night sleep

Location

N/A

It was good, housekeeping were friendly and management were good especially with my uncertain arrival time they were also very helpful with helping me work air con.

I didn't like that I wasn't on the ground level as I have a new born but that was a personal dislike as I never requested ground level

The televisions weren’t working nor the air condition to heat was proper. After ringing to advise the tv not working a rude worker came and told us to shift to the next door room and did not give us space to move and stood there like we were being evicted. He turned off the lights while my husband was still trying to put his shoes on and he had to tell him to wait and let him put shoes on. The tv in the new room was not working either only one was at the bottom floor not the bedroom one so we just gave in. The air condition was not working in the bedroom one to heat. Felt itchy in the beds and afterwards. There were no curtains in the bedroom so we didn’t sleep all night either the lights flaring glaring in kids didn’t enjoy it and didn’t sleep. Was the worst experience ever there.

Did not order

The room was worth the amount I paid. Had everything we needed Appreciated that we were able to check I’m after hours as we were travelling from Palmerston North

Cleanliness was appalling. My daughter lifted the drain in the shower and the amount of hair and muck that came out was disgusting. She touched it so was disappointed by that. The shower wasn’t as clean as I expected. Internet would drop all the time so wifi was terrible The single bed had a brown stain and the throw blankets smelt unclean. The carpet felt sticky and damp. Also with two children and two adult there were only 2 towels available