Hôtel Villa Marie Saint Tropez

Beautiful property by service levels not at par with expected 5 star hotel, especially given price point

As a guest at a 5-star hotel charging nearly €3,000 per night, I expected exceptional service and value. Unfortunately, several aspects fell short. The hotel offers a shuttle service, but we were never informed about it. When arranging transportation, we found the hotel’s partnered car service charged a 100% premium compared to local alternatives. At checkout, the concierge questioned our claim of having paid the drivers, requiring verbal confirmation from them, which felt dismissive and untrusting—an experience I’ve never encountered at other 5-star properties. Additionally, a canceled car booking incurred a fee of 125% of the original fare, equating to 300% of what other providers would charge. For a hotel of this caliber, such minor charges seem petty and inconsistent with the luxury price point. Similarly, the booking process was rigid, requiring full prepayment well in advance, with no flexibility for credit card holds—a first in my extensive experience with 5-star hotels (600–700 stays). While the hotel has potential, these practices detract from the expected luxury experience.

Restaurant: only one dinner for 4 people. One dish was too salty and sent back. It was taken off the bill. Not many people so quite disappointing.

Merci pour cette parenthèse enchantée ! Un véritable lieu, dans l’esprit des autres hôtels du groupe Sibuet. Nous sommes des habitués de Megève. Il est d’ailleurs plaisant de retrouver des visages connus parmi le personnel. La féérie du site alliée à la gentillesse et les attentions de toute l’équipe, ont fait de notre séjour un moment inoubliable. Du petit déjeuner, à la cuisine du chef, que du bonheur ! La conciergerie nous a conseillés les meilleurs spots pour la plage. Mention spéciale à la charmante conductrice de navette qui nous a conduits en ville, au volant d’une pittoresque Méhari. Villa Marie est une Invitation au voyage : « là, tout n'est qu'ordre et beauté, luxe, calme et volupté » (Charles Baudelaire). Nous reviendrons ! A très Bientôt. Eliane C. n' familly.

Basta hey sey kotu giderken odamiz degistirildi ve hersey daha normale dondu, mekan doga muazzam .

Relaxing traditional French accommodation. Very Peaceful with a very convenient shuttle to the town