Felix River Kwai Resort

Good for the price and quiet location - easy walk to bridge. Property is looking tired but clean and pool area is lovely. Very poor service in restaurant first night - waited over an hour for ANY service - not even a drink. Seem to have plenty of staff everywhere but the restaurant.

I’m disabled and walk with crutches. For such a big hotel not having elevators, or rooms close to the main building is a pity. Also the bathroom had only a bath which is not so easy. A lot of steps, stairs, bridges to take when you walk around. Lovely pools but not enough lounge seats.. You can’t change money in the hotel, so you have to go to the centre. Staff speaks poorly English..

I like the place but need to provide more hygienic equipment.

Very frendly helpful service on check in. The rooms are large and spacious but only 2 coat hangers in the wardrobe is not good. The grounds around the hotel are most impressive and well maintained. Access to the swimming pool for people with any slight disability is an impossibility as there are no steps for children or the elderly. Its the same inside the hotel with no lifts or elevator to safely access the upper and lower floors. The Breakfast provided is good and provides a good start to the day but why do you place the cutlery in single use plastic bags? This is 2025, please stop this practice of single use plastics. Overall the hotel is in a great location but has seen better days and is in need of a little TLC

nice place

Extremely dated hotel but we were already aware of that when we booked, and at that price point I guess we shouldn't be complaining about that too much. Room smelled "old" as soon as we got in, and we promptly found hair (not ours) both around the bathtub and inside the fridge... Aircon in the room, although functioning (unlike the experience of some other guests), is super noisy. Not enough pressure in the shower, and the quality of the towels was poor. Location of the hotel also isn't ideal as it's on the "wrong" side of the river if you're after restaurants (the only place around is the new and excellent KAAN hotel/restaurant, but even that isn't within walking distance), cafes (we literally couldn't find any coffee shop near the hotel, and were told to take a taxi just to grab a coffee), night market, or any sort of night life. It is however close to the Kwae bridge. Service level leaves a lot to be desired - guys at Concierge do not speak English, neither do many of the other staff, including the reception staff. The pool was the only thing that we enjoyed - unfortunately that was also infested with ants. No service by the pool unless you ring up reception, and they ran out of pool towels by 10am. There are much better options at a similar price point - we only booked Felix because our original choice would not let us opt out of a paid breakfast.

My wife and I stayed two nights at Felix River Khwae Resort Kanchanaburi on Thursday and Friday. The staff were friendly and helpful. Parking is plenty. We stayed in the riverside room. The river views were wonderful. Breakfast was good. The swimming pools were nice. We hired a long-tail boat. The boat driver pick up us at the resort pier. The resort is big. The sunset views by the river were amazing.

Next to the famous river

Excellent resort right on river walk to bridge over river Kwai and eating entertainment areas I honestly didn’t want to leave

Unlike the rest of Thailand..... the staff here are not interested in helping at all. They are prepared to shout at you and hang up the phone multiple times. This hotel's number one focus is your money and how to keep it. There are better options nearby to consider.