Renaissance Tianjin Lakeview Hotel

Excellent breakfast buffet includes options for all visitors.

Quiet area, service is pretty good

Tired and ageing building but clean enough ..not for long stay

Breakfast was very good, they had plenty of options for everyone. In addition, they had a lot of Chinese typical dishes and we liked it because we had the opportunity to try different things.

The location, it was kind of far away from the main area. It took us around 30 min in the taxi to get to the Riverside area or the Tianjin Eye.

Rooms are big and spacious that come with age

Wonderful stay. Very close to the subway station and many amenities. Staffs are very nice and helpful. Room is clean with nice lake view. Like this place. Definitely will stay again.

The place is great. Will definitely come back again.

Great hotel

My husband and I have stayed at this hotel many times since the inception of the hotel. After more than 4 years of COVID-19 pandemic, we came back to this hotel. This time, however, we have been very disappointed - the management of this hotel has gone downhill. We checked in two days ago (April 13th). It was crowded at the check in. There was no longer a designated check-in line for Marriott Bonvoy members. That was okay for us. What was not acceptable was that our room temperature was 26.5 degrees (C)/79.7 degrees (F) and the air conditioning (AC) was not working. My husband called the front desk to ask for someone addressing the issue. The front dest person told him the AC was broken and it was unclear when the broken AC could be fixed. We slept that night sweating a lot. The next day, we went to the front dest to ask for solution of the problem. We were offered to move to a different and bigger room. However, 2 rooms that hotel associates showed us had the same issue - the AC was not working. We stressed that we appreciated the gesture, but we wanted a room with a working AC and comfortable temperature. During our communications with sever hotel staff members, including managers, the stories changed. One told us the hotel would not turn on AC due to unstable temperatures recently, while others told us the AC was broken and would be fixed in a few days. The weather forecast predicted to be 28 degrees (C)/82.4 degrees (F). After several rounds of discussion with hotel managers, we were offered a room in the residential/condo section of the property, where seemed to be more comfortable in terms of temperature. In addition to the broken AC, there were multiple issues in the swimming pool area. For example, men's steam room was broken; there was no towels in women's locker room, etc. My overall impression is that the management of this hotel has gone downhill. It is no longer a 5-star hotel in my view. We originally planned to stay at this hotel for 12 nights. We may need to move elsewhere for the rest of our stay and in the future. I would not recommend this hotel for the price. I gave 2 stars instead of 1 or 0 star is because I want to acknowledge the hotel staff members were all friendly.