Brooklands Hotel

Room was tiny, most of the time no one at reception during the day when we needed toilet paper, asked for a spoon, "didnt have anymore". Toilet stunk really bad like a gutter, most disappointing was the room size and the structure / furniture/ bed was nothing like what is shown in the pictures. Thankfully it was close to the beach and shops so we could stay out mainly but overall so disappointing as it was my patners birthday and i was a bit embarrassed when I unlocked the room and walked in.

One of the rooms had the light switch a long way from the door, door shut couldnt find the switch , my mum tripped and fell and hurt herself . Bathroom really dirty , couldnt use the bath at all . Loo roll had been soaked and dried again . Huge room just not clean and poorly laid out . The other room wasnt too bad . Staff were ok, they did stsy up for us to check in late . Car parking terrible

We booked a cosy room and it was a disgrace. A few years ago, we booked a room in this hotel, and it was a lovely, clean place; therefore, we decided to book again this time. Perhaps we had a different type of room years ago. Unfortunately, it was a mistake. The room is so small that it is like a matchbox, and you can say single room; however, with a double bed, there is nowhere to hang your clothes, we couldn't even bring our luggage as literally no space. Mould everywhere, the bathroom is very small, and water pressure barely exists. Nowhere to put your washing stuff and nowhere to hang towels, even. There is no AC or fan. Luckily, we had a fan with us, so we somehow survived. At the entrance, there was blood on the floor, which no one bothered to clean up. There is free parking; however, the narrow lanes between the cars, and once you park, you can't get out of the car, and since we have SUV, we parked and paid elsewhere for safety reasons. Unfortunately. We do not go back there anymore.

1st room bed was broken, 2nd room mould in bathroom, dirty flooring, toliet not clean, shower door replaced with a curtain, half the door left on. hole in bedroom wall. i do have photos of all and more of this. I was asked for ID and a £50 deposit to be held, I think i should be asking them for a £50 deposit to stay there, WE WILL NOT EVER BE COMING BACK.

Good with plenty of parking

Room ok..unable to check out till 8.30am..not good

It was ok, didn’t receive the “daily housekeeping” bathroom was average for what it was, bed was not the comfiest but room was alright for what we needed it for being just to sleep in.

I took my future fiancée for one day break and was nearby beach, and average

Checked out early. Full of DHSS & Migrants. Wife staying alone she didn't feel safe.

Listed as breakfast available and booked due to this. However on arrival we were told this was not the case and hasn’t been for some time. A few other elements of this listing were also either not included or available. On the whole it’s a budget hotel in need of some renovation, so fulfils that need. The high rating is likely a legacy one from previous owners as most of what they’ve advertised is inaccurate or no longer included.