Brooklands Hotel

Great location, friendly staff. Hotel in need of total makeover

Carpark is not good and hotel noisy outside

The staff are super friendly and helpful, overall good value for the room. Very slight smell of damp, probably due to being basement (although did have big wondows onto a small private courtyard so was light and airy) but otherwise in pretty good condition and fairly generous size room.

It's quite good distance from the centre. There is parking. But it's quite tight and you might get blocked in. Room was small but ok. The road outside was very noisy. When I arrived they were happy with where I had left my car but then quite late at night I was asked to move it as it was bin day the next day. All in all it was an ok stay. The hotel is quite close to the centre but on a hill, so prepare to walk up a hill when you return.

The two young staff on the front desk were lovely. The location of the hotel was perfect for what we needed. However, the condition of the hotel really needed a refurbished. Peeling paint, marked grout in shower etc. Be warned, this is advertised as a hotel with parking. What they don’t tell you is that you can be blocked in and have no way of getting out (I was lucky as managed to track down a guest who was able to move one car so I could escape!). This hotel just needs some tlc!!!

I arrived early, as I'd seen that parking was limited, so I arrived at 12pm to ensure I would be able to park,he helped with my bags put them away for me and checked me in, and said come back for the key later, so saved me time later, room was ready an hour early, very obliging. The furniture in the room was a bit tired looking, but functional!

Check-in was perfect and very accommodating with parking. Room was fit for purpose and as I was only staying a couple of days, it was perfectly functional. Some other guest were a bit noisy; somone banging on the door at 5am when they can't operate the front door as they're getting in from a night out. You're given a door code to get in, but obviously not everyone functions after a couple of drinks and another room with a loud TV early in the morning. Not the hotel's fault though and you get it everywhere.

Easy helpful check-in, room small but well equipped and very clean. Short walk to the beach in one direction and a short walk to restaurants, pub and grocer in the other.

The receptionist was brilliant, but probably an error on my part ,but no breakfast, more of a back packers stay accommodation. Shower knob fell off and Shower initially wouldn't work, i eventually found a switch on the wall in the bedroom to get power to it. Room 9 be aware.

Very pleasant friendly staff. Food location and nice room. Parking can be tricky but not a major issue.