Brooklands Hotel

The temperature of the shower was not stable, sometimes too cold sometimes too hot. Sound insulation was bad. Overall was not bad.

Very poor. Dirty. No heating or hot water. Very disappointed, This is not a hotel, it is more like a private lodge, where customers are not taken care of

Paid extra for king size bed, got 2 singles pushed together with gap in the middle. Don’t believe advert, they don’t have any king size beds in hotel at all. Found something disgusting in the room and got transferred to room with double bed, better than 2 singles pushed together but still not what I paid for. Other than finding unpleasant thing in the room rooms are clean and tidy. Person in reception very helpful so no issue there.

It was a nice break

Up: close to the beach, straight forward check in, nice shower and hot water, friendly staff Down: noisy radiator, the heating was not on in the evening so it was cold in the room, a smell in the room, there is stain on the carpet

The property location is excellent with easy walking routes to the beach or into the city centre and they had great parking. We were a bit let down with the state of the B&B though as it’s in need of renovation.

First impressions were not great and it didn’t get any better. Carpet in reception was filthy, same in our room. If it was COVID safe I couldn’t tell as everything looked like it needed a good clean. Three different miss matched pieces of furniture, maybe they were trying for shabby chic but they definitely managed the shabby. The only good thing was the clean sheets and towels. All in all really disappointing.

A good hotel for the price - the bar is not open but theres a pub round the corner - it is basic room small but clean and comfortable - good position

Hotel is tired and in need of updating. On arrival created by reception by someone who obviously is not interested in guests. Parking is atrocious as you get blocked in and people ppark in consideratly in really tight spaces originally marked out with smart cars. Overall one of the worst hotels o have ever stayed at with a room just big enough for a double bed a TV with remote that doesn't work a bathroom fan that rattled all night and guests shouting and slamming doors. If you reall like having no sleep akin like some Japanese ww2 torture then this is the hotel for you otherwise AVOID at all costs as they should pay you to stay. Wouldn't wish this on anyone.

Curtains was dirty and ripped Bed very uncomfortable