Market Square, St Just, Penzance, England, TR19 7HD, Penzance, GB
Recreation Opportunities: Play a game of tennis or enjoy a karaoke night during your stay at The Wellington Hotel.
Dining and Drinks: Indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar/lounge.
Scenic Surroundings: Located near Cornwall Area of Outstanding Natural Beauty and just a short drive from beautiful beaches and historic mines.
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Guests highly rate the friendly staff and frequently praise the good food quality.
I have been throughout the world with Hotels.com and was treated with the utmost decency, respect and kindness by the hotel staff and sadly it’s the first time ever that I am writing such a negative review about the uncouth, course, unprofessional manager at this hotel. She is a DISGRACE to this excellent hotel with the stunning room. I was gutted at her behaviour. Can u believe what that clown did. I ordered a curry and a spoon did not accompany it. Dr Pilcher who is the most amazing human being on the planet was visibly shaken and mortified by her behaviour. He left his food and went and asked her for a spoon and she very rudely demanded that he tell her “please.” Now instead of permanently sitting in that corner screeching with laughter and making a complete fool of herself, her duty was to reprimand her staff for their inefficiency in not providing a spoon. It’s the first time I saw him so embarrassed and complaining. He always see the best in people. She spoilt his holiday mood. Also she made us pay for an upgrade which I didn’t mind but all the hotels upgrade us to top suites for free because I am a valued client of Hotels.com. She very rudely told me , “Well that room is more expensive. I paid £125 but she wanted £10 more which I gladly gave her. It’s obvious that the woman got no class or the sophistication needed to deal with people. It was the most horrible experience ever to deal with someone so cheap. I was wondering what she gets paid for. She did nothing,
It is above a pub and loud until the pub closes, if you are looking for a good nights sleep, this may not be the place for you.
Pictures are deceiving, it is a pub with life Karaoke under the rooms, you have to enter
This is a pub with rooms NOT an hotel
All staff were very friendly and accommodating. Rooms were large and clean. There was a variety of delicious food at the hotel and also other options outside. Parking was in a free park a short walk from the hotel which was safe.
Staff were friendly, free car park near by, shops easy accessible
Lovely service and great rooms
Staff are friendly, bar was very lively which made the atmosphere great but it seemed to get louder the later it got. Not good when you need to sleep, On arrival I was directed to my room not shown, The room had no towels. but when requested they arrived, No Milk in the room again had to request it. I was a bit disappointed that the room had no shower gel or shampoo, for £125 a night it should do, Breakfast was average. I didn’t eat an evening meal so I can not comment on the food. As a bonus it did have a games room available if you are up for that or have kids with you.
Pub was okay, 1 guy serving locals and sorting checkin Mattress was very very poor quality Overall okay to crash for a night if you've had a few drinks
Staff are friendly, bar was very lively which made the atmosphere great but it seemed to get louder the later it got. Not good when you need to sleep, On arrival I was directed to my room not shown, The room had no towels. but when requested they arrived, No Milk in the room again had to request it. I was a bit disappointed that the room had no shower gel or shampoo, for £125 a night it should do, Breakfast was average. I didn’t eat an evening meal so I can not comment on the food. As a bonus it did have a games room available if you are up for that or have kids with you.
