Palm Court Hotel

Location reception staff

The bedroom was noisy. The bar staff were nice but need a bit of training in customer service

Staff were fantastic and has some light night time entertainment on.

All the staff were amazing, so helpful and very friendly. They were incredibly welcoming and in every area of the hotel it was service with a smile. Breakfast was fantastic, the rooms and bathrooms were very clean and it was a lovely place to have as our bank holiday weekend base.

We did feel that the carpets in the hallways, up the stairs and bedrooms all needed a good clean as the carpets let the rest of the hotel down but this wasn’t a cleanliness issue, the hotel is spotless, just usage and wear and tear.

Nice hotel. Stayed for an event.

Very comfy, clean accommodation. Friendly staff, nice bar

My daughter and son in law got married here beautiful place I stayed the weekend room was beautiful immaculate situated on ground floor which was great as I have mobility issues great atmosphere staff was 10/10 nothing was to much for them if they could help you they will great value for money the rooms and service and staff I would definitely stay again and recommend palm court to anyone for a short stay or a wedding or a function a meal the food was lovely

We recently had our wedding at this hotel, and honestly, it exceeded all of our expectations. From start to finish, everything was handled so smoothly and with such care. A huge thank you to our wedding coordinator, Megan, who truly brought everything together perfectly. It was all the finer details she took the time to get right that meant so much to us and made the day feel incredibly special and personal. We also can’t thank Jena enough, who looked after us from Friday through to Sunday. She went above and beyond, especially helping with the children—particularly our little boy. Her kindness and support meant the world to us, and we will always be so grateful. Even with me (the bride!) running late to the ceremony, the team kept everything calm and stress-free. We never once felt rushed, and the whole day flowed so seamlessly. All of the staff were incredibly helpful, polite, and accommodating throughout our stay. Nothing ever felt like too much trouble. Our room was also beautiful—quiet, comfortable, and the perfect place to relax after such a special day. We couldn’t have asked for a better experience and would highly recommend this hotel to anyone, especially for a wedding. It truly made our day unforgettable. Thank you to all that was involved you’ve made our day memorable :)

We were in for my stepdads 70th birthday meal and my son who is autistic got very over stimulated. Well I’m stressing but this absolute angel with long blonde hair came to my rescue and I’m so thankful for her. My son stripped to his nappy but she wasn’t fazed, went and got a blanket and said that if anyone has a problem they can deal with her. Genuinely made my night. We couldn’t stay the whole meal unfortunately as he ended up sick but she is amazing. I’m so sorry I can’t remember her name. Food was really good but it was just the staff were so perfect. Definitely recommend a visit. And the new look in the restaurant is amazing. Not much room to move around I must say BUT so good

Nice waterfall shower

Banging doors on ground floor, made it difficult to sleep