Peermont Metcourt at Emperors Palace

Overall ok with helpful and cheerful staff but we noted two issues that are unacceptable by a hotel of such standards… 1. My wife noted that the sheets on the bed were stained and not clean… suspected they were not changed 2. Bath tub in the room was not clean… very visible dirt ring noticed

If you are arriving after 8pm at OR Tambo, there is no shuttle service to the hotel. When we arrived the airport wifi was not working, so we could not get an uber. We dont have SA simcards, so could not make a phone call. Had to make use of these random guys standing outside arrivals claiming to be taxi drivers using unmarked cars. Nerve-wracking, but luckily arrived at the hotel safely.

I enjoyed my 2 night stay in this beautiful hotel.Breakfast was yummy!!!

Hi, Check in was extremley slow, long ques and only 2 persons at check in. Our bed was the worst part of our stay. Everytime my husband moved, it felt like I was on a waterbed or trampoline - we could not sleep all night

Stay was good and comfortable, only challenge of multiplug which might be aging and not working well

the hotel was nice , clean rooms , close walk to casino , restaurants etc . will stay there agsin in near future

Very good customer service from Thandi , clean property and very comfortable bed plus breakfast was delicious.

Lovely modern hotel, very clean, the were staff friendly and very helpful. Plenty of breakfast options each day.

Property was clean with a quick check in but bathrooms were quite small. Buffet breakfast was vey nice with a great selection.

If you're looking for friendly or half decent service, don't stay here. The staff are shockingly rude & customer service is non-existant. I wrote a 12 point essay to the hotel about what went wrong in ONE night. I've traveled the world, every country in Africa included, and this was the worst customer experience to date.