Dead Sea Spa Hotel

we asked for checkin at 2pm, we got to hotel almost 4pm and room is not ready, we took it at 5pm, pools are not clean at all

The location, swimming pools, breakfast spread and day long access to dead sea. Concierge services were also good. Swimming pool and dead sea area were well maintained and fun.

For the amount of money being paid. The staff wasn't helpful and focused more on making more money. I asked for one small extra water bottle and was refused. Hence hospitality can be better or give guests at least 1.5 litres of water in a day. I was overcharged a bit for going around by taxi. Hence resort can be more guest friendly. Hearing name of resort I expected a bit of pampering which was missing a bit.

Spacious rooms with great views Extensive facilities for children

I arrived during the Eid break so the hotel was jammed packed. The breakfast buffet was like a war zone with screaming children, minimal food options and slippery floors The adults pool was full of kids Staff desperately need training on customer service and in the evening the amount of staff available is inadequate No lights on the balcony so not possible to read on the evening- management decision apparently A hotel for young children but definitely not adults or solo travellers! I didn’t manage to sleep as kids were running along the corridor all night

Direkte adgang til vandet og pool

Der blev låst alle steder der kunne låses når kl var 19.00-20.00, man følte sig låst inde.

كل شيء

الطاقم ، النظافة ، الاكل ، الاستقبال ، الراحة ،