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9 / 10 Guest Rating

NH Collection Madrid Palacio de Tepa

San Sebastián, 2, Madrid, es

NH Collection Madrid Palacio de Tepa - main view

About the Property

Luxurious 19th-century Palace Setting

Elegant Rooms and Modern Amenities

Indulge in the charm of the past while enjoying modern comforts in the spacious rooms of NH Collection Madrid Palacio de Tepa. Each room offers a flat-screen TV, air conditioning, and a minibar for your convenience. The modern bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay.

Culinary Delights and Cultural Proximity

Savor delectable meals at the elegant on-site restaurant, where breakfast boasts a wide selection of quality products. Located in Madrid’s vibrant Las Letras District, the hotel is a stone's throw away from iconic landmarks such as Plaza Mayor Square and the Royal Palace. Immerse yourself in culture with the Prado Museum, Reina Sofia Art Centre, and Thyssen-Bornemisza Museum all within a kilometer's reach.

Book Your Stay Now

Experience luxury and convenience at NH Collection Madrid Palacio de Tepa. Book now to revel in the fusion of history and modernity during your Madrid getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per pet, per night will be applied (maximum of 2 pets per room). Guide dogs free of charge. We do not have a spa within the hotel facilities; however, a fee of €15 is charged to access the Spa at We/On Palacio Santa Ana. Additionally, the hotel offers massages and beauty treatments on request within its facilities. Minors are not admitted to access to the spaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
1/5

Family Room

Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious family room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with streaming services.

45 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

FAMILY ROOM WITH DOUBLE BED

Non-refundable
Room Only
20% OFF$765.68

$612.54

Includes taxes & fees

Family Room 2AD1CH

Non-refundable
Breakfast Included
20% OFF$928.61

$742.89

Includes taxes & fees
Family Room (2 Adults + 1 Child) - Photo 1
Family Room (2 Adults + 1 Child) - Photo 2
Family Room (2 Adults + 1 Child) - Photo 3
Family Room (2 Adults + 1 Child) - Photo 4
Family Room (2 Adults + 1 Child) - Photo 5
1/5

Family Room (2 Adults + 1 Child)

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious family room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with streaming services.

45 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Family room (2 adults + 1 child)

Non-refundable
Room Only
20% OFF$644.98

$515.98

Includes taxes & fees

Family room (2 adults + 1 child)

Non-refundable
Breakfast Included
20% OFF$727.61

$582.09

Includes taxes & fees
Family Room (3 Adults) - Photo 1
Family Room (3 Adults) - Photo 2
Family Room (3 Adults) - Photo 3
Family Room (3 Adults) - Photo 4
Family Room (3 Adults) - Photo 5
1/5

Family Room (3 Adults)

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious family room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with streaming services.

45 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Family Room

Non-refundable
Room Only
20% OFF$644.98

$515.98

Includes taxes & fees

Family Room

Non-refundable
Breakfast Included
20% OFF$711.09

$568.87

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
1/6

Deluxe Room

1 Queen Bed OR 2 Twin Beds269 sq feet Entertainment - 49-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippersPractical - Laptop-compatible safe, double sofa bed, and free newspaperComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and recycling binNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-Smoking

25 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneHair dryerBathrobe

Deluxe Room

Non-refundable
Room Only
20% OFF$380.53

$304.42

Includes taxes & fees

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$457.04

$365.63

Includes taxes & fees

Guest Reviews

9
Exceptional1612 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent service.

Categories

Cleanliness8.4
Service9.4
Location9.4
Room Quality8.8
Amenities8.9
Value for Money8.3
Food and Beverage9.4
Overall Experience9.4

Select topics to read reviews

M
marinaesES
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0

Le personnel est incroyable

Rien

Helpful?
M
MarcbeBE
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Exceptional"

10.0

Vriendelijk personeel Ontbijt heel uitgebreid

Helpful?
D
DmytrouaUA
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Exceptional"

10.0
Helpful?
J
JameschCH
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Excellent"

8.0

Fantastic location, friendly and supportive staff. Spacious, clean and comfortable rooms.

Noise from church and traffic sirens were disturbing in the late hours. Lacked swimming pool facilities compared to hotels of similar price.

Helpful?
J
JamesgbGB
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"Great"

9.0

Lovely hotel Friendly and helpful staff

Nothing

Helpful?
O
orpheliaYORKSHIRE, ENGLAND
Verified booking
Family
Standard Room
Stayed in May 12, 2026

"Good location, pleasant to average stay"

8.0

This is lovely hotel in a good location (8minute walk to Gran Via). We had a king size deluxe room which was smaller than what i would have expected for the additional cost (not sure if worth the extra). We had a street view with a balcony grill. The bed was very comfortable. The Breakfast was continental and a good variety. A special shout out to Yossette, who was the friendliest and attentive waitress at breakfast. The hotel is built on an old palace site, although you may not realise this unless you stumble behind the reception desk to an area with a glass floor, below it remains of the old palace! There is nothing in the hotel that really signposts you to this, which is a shame. I had read that the staff are super friendly and welcoming, I didn't really feel that, but this could be due to the language barrier. The concierge on the first night not as helpful as the one we met later in the week. The rooms were generally clean but for a five star hotel the housekeeping could be better (bathroom could be cleaner) and it seemed to be erratic on days, they did not remove used plates and a welcome platter of fresh cakes and had been left for 4 days! Water was replaced but then no glasses, the towels were not soft - these little things make a difference and you expect better for a 5 star hotel. Overall it was a pleasant stay and served our purpose but there are some things that could be improved when you think you are getting a 5 star hotel.

Helpful?
R
RolandchCH
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Angenehmes Hotel an guter Lage"

9.0

Freundlichkeit und Hilfsbereitschaft des Personals

Die Bar ist sehr bescheiden.

Helpful?
D
DebragbGB
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Exceptional"

10.0
Helpful?
R
RafaeldoDO
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Exceptional"

10.0

Todo

Helpful?
A
AndrewusUS
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"Fabulous Hotel Top to Bottom"

10.0

Everything really. Incredible staff, well designed and nicely appointed room, excellent breakfast, extremely comfortable bed. Fantastic hotel. HIGHLY recommend.

Only slight negative was lack of any drawers to store clothes.

Helpful?
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