Val d'Or Estate

Bijzonder ruime kamers/appartement, heel geschikt voor een gezin van 5. Ontbijt zeker ook in orde - pannekoeken vielen bij de kindjes heel erg in de smaak.

Comfortable beds, staff friendly, breakfast lovely

Our room included one queen bed and a sofa bed. We were charged an additional R1200 (£56) per night for our 8-year-old daughter to use the sofa bed. While I understand that hotels have overhead costs such as laundering linens and towels, as well as providing an extra breakfast, this amount feels excessive and unreasonable. Other properties in the area did not charge us for our daughter to stay in our room using existing beds. If two single people were to occupy this particular room (for example one person in the queen bed and one person on the sofa bed), this charge would not have applied, so I’m finding it hard to understand what the charge is for. I would have expected to pay a modest fee to cover breakfast, but given that the booking was non-refundable, we felt we had little choice but to either forfeit the full cost of the stay or accept the additional charge. Although a R200 (£9) per night discount was eventually offered, this still left us paying R1000 (£47) extra per night for our daughter, which we believe is not justified.

Beautiful and tucked away, it felt like a real escape. Staff were all wonderful, and the suite was very cute!

The breakfast was not quite as good as the accommodation :) but the service was lovely.

Parkähnlicher Garten, großer Pool. Zimmergröße, Ruhe

Anlage etwas in die Jahre gekommen

Uitgebreide ruimte

Achterstallig onderhoud

Loved the location, the lush greenery around, the comfortable room, beautiful balcony and the LOVELY staff.

Certain parts look like they could use some maintenance, especially the large mold stain on the ceiling of the breakfast terrace.

Nice surroundings, friendly staff

Late check out was not possible, mouses everywhere, no breakfast tables outside but staff very friendly!!