Hotel Riu Plaza Panama

Place was overall great. Just the room and hallway smelled moldy. Our families just sprayed some air fresheners. I was a bit disappointed that no acknowledgement of our wedding anniversary, even though we informed the hotel of this

Great hotel. Breakfast was one of the best we had! We also loved the valet service for our rental. Only two cons: 1) Mattress was a boxspring so you could feel every move of your partner. Really didn't expect this kind of mattress in a 5* hotel. We've so far only had this kind of mattress in 3* hotels. 2) Our room window was very hazed, so we couldn't fully enjoy the views from 24th floor. I'm not sure though if the haze was on the outside or in between the glass layers.

Central location snd helpful staff. Great breakfast options.

Friendly staff all around

We being in many Riu in multiple country, normally the experience is excellent with the staff. Except in Panama, where people are very Rude not polite ate all. The only one nicely was the employees that were from another country like Dominican, Cuban or Venezolan. But the panameñan people not friendly at all. No manners either they don’t greet people. We were asking the hotel to accommodate us because my sister have a health issued they said they didn’t have available because it was a Grammy event going on, also a lot convention how ever what was chock is that if we will paid in extra $50 dol we could get a better room so paying it wasn’t a problem at all to get us a better room. So after many discussion with my sister then next day we got move at not charge but to a very far away room in a very noice area at 2 am and 3 am where we have to consistency callied the front desk so they could send security. Also

Great buffet, nice pool.

My experience at the hotel was truly excellent. The staff was courteous, professional, and very attentive, providing outstanding customer service throughout my stay. The food was delicious, and I particularly appreciated the exceptional service during breakfast. I visited two of the hotel’s restaurants, and in both, the attention to detail and quality of the meals were remarkable. I felt comfortable and well cared for, just like at home. Overall, I had an excellent stay at the Riu Plaza Panama. Thank you for your hospitality.

Horrible service

Great stay. Variety at breakfast was amazing. And ge erallly the staff were extremely welcoming.

Great stay !!! 5 Stars