Hotel Riu Plaza Panama

My stay at Riu Plaza Panama was very good. The staff was friendly. They tried to help with queries. Celia in hospitality and Eclude( cant remember the correct spelling of name) from security most notable. The front desk staff was courteous and very professional. They were bilingual which made it very easy to communicate. The location of the hotel is strategically located in the town centre making it easy to access food, transportation and shops. The community is safe and so you feel at ease. The breakfast was sumptuous a large array of food. The spread was better than expected. Fruits succulent and tasting delicious. It would be lovely to have souvenirs to take from the hotel example Shampoos, writing pad , pen or soaps. I really enjoyed my vacation and I would return to Riu Plaza Panama

Our first not all inclusive. Breakfast was included and was very good. Many great restaurants within walking distance. Hotel was very clean and well maintained. Several tours were taken and were worth it. Old town was a bit of a walk but not to bad at all. Felt very safe the whole time.

Clean, tidy, and with attentive service; the breakfast was plentiful and reasonably priced. I will definitely stay at your hotel again on my next trip.

First thing...the staff is AWESOME! I don't want to mention names but there were many of the staff that went above and beyond to make the stay memorable. My only complaint was the musty smell of the room. Of course I go buy Lysol and spray everything down on any trip. However, there was a lingering musty smell and I had to go buy absorbing gel type room deodorizers (3) to place in the room. I think there is a moisture issue because even in the bathroom, there is no fan. I think the outdoor temperature affects the rooms because you can't open a window either. OTHERWISE -- Great service on all counts.

Great place to stay! Affordable. Centered in downtown so you are close to everything. Service was excellent! The bathroom could have been a bit cleaner but otherwise we were satisfied with the accommodations!

A clean and comfortable hotel. A super sushi restaurant and expansive breakfast buffet. Particularly efficient reception. Extra note should be afforded to Rolando one of the bellhops that was supremely helpful with our 15 large suitcases. The property is nice but is starting to show some aging in places but is still impeccably clean and tidy

I had a great time staying at Hotel Rui Plaza, customer service was on point, breakfast was amazing and the rooms were to die for. I surely will be visiting again.

Amazing service I will definitely book at this location again it’s walkable to everything and it’s also family friendly

Laura front desk reception went above and beyond. My room 1818 was nice and spacious. I will be back again

The room was super humid and the ac was very poor. The maids turned it off while we were gone which made the room smell, humid and hot. The beds were awful as were the pillows. The breakfast was outstanding and very good. I did not care for the location. Too much traffic and exhaust fumes out front door. Was close to attractions by uber though. Staff was not pleasant at pool Restauraunt and talked to one another while drinks sat on bar melting. My drink was not made until I made a comment to a lady who asked how things were 25 minutes after I had ordered it. Then the bar tender made it. I was told 10 minutes after I had ordered it that it was requested. The staff was all gathered and talking every time I went there. No clue how to hustle and serve. Their demeanor changed to unpleasant when I told the lady I’d been waiting 25 minutes for my drink. They were clearly mad I said something. lol I won’t be back or recommend this hotel.