China National Convention Center Grand Hotel

We stayed at this hotel for almost three weeks. Very clean, comfortable and excellent AC. We stayed during summer time and some days the temperature went up to the 100s , however our AC worked wonderfully. Our room was made every day and every evening they would come with complimentary bottled water and asked if we needed anything. We paid through Orbitz and we were not charged anything else. Like most hotels, they require a refundable deposit for incidentals . I checked my credit card balance upon arrival and nothing was charged. It is very close to the subway, a shopping mall and restaurants. And of course, it is close to The Nest and Convention Center. The office building next door called North Star has 2 convenience stores. One is open 24 hours. Again, I had a great experience!

The room was clean. The bed and air/conditioning was comfortable. The location was great. However, the service could be improved. Our booking was messed up on their record, so the receptionists took a long time to identify our booking. Another receptionist was rather rude when we asked about wifi connection. The video volume button in the toilet did not work and the shower curtain stinks a bit, but overall the hardware is great. Just that the software (i.e. service) needs a bit more training to keep up to its name.

Excellent experience all round; however translation is required for out of the ordinary experiences.

Superb service, close to the Olymplic Park

The internet connection is bad. The place is good only for convention and expo due to close to the venue

Not very happy with the staff in the bar area they were unfriendly and when i was having a quick meeting in there even though i was a resident they were insisting that we had to get somehting from the bar!!!! Also they werent forthcoming wioth the discount if you chose to pay by cash and not charge to room even though you were entitles to it

A very good hotel, clean, functional and staffs are professional. You get what you need, and location is superb as our room could see net bird stadium. The breakfast is ok not as great as i expected. The only teething issue is air con is centrally controlled, the temperature in the room must be 25 degree plus (outside is -5 degree) even if we open the window

The hotel is very convenient for attending a trade show at the convention center. The lobby and facilities are nice. The rooms are ok. There was some water leaking out of the light fixture in our bathroom. I was glad I was traveling with someone who spoke Chinese because they had no idea what I was trying to tell them. We thought they fixed it but it was leaking again the morning we left. Overall the experience has been fine the 2 times I’ve stayed here and I will probably stay here again. We did notice that some of the staff at the Cafe restaurant seemed rude.

Was Vet good experience. Nice and comfortable. Good swimming pool

Took me 40 minutes to check in. Bad service and very rude. Too cold at night.