Hotel Suncity Apollo

This hotel was our second choice for place to stay in Mumbai. We were there for a total of two nights separated by a couple of days while we visited Goa. It has a great location but the hotel itself is not great value for the price. The reception staff seemed uninterested in us and not proficient in knowing about our booking on line. One morning after an overnight train jouney we arrived for our booking at 6 am and had to wait for our room to be made up - even though we had prepaid it for the night before. There was no excuse for the room not to be ready for us irrespective of the time of our arrival. Several requests were met scornfully ( ie late check out). Breakfast was unimpressive. 5 staff escorted us to our room...we only needed one at most. Doorman was the best feature. Next time I visit, I think I will stay at the Salvation Arm guest house half a block away!

This hotel looks nothing like these pictures. Not sure how they managed to make it look so clean and modern. It is dirty, old, and rundown. The windows were broken, the walls and counters were chipped, the sheets had stains, the bathtub had a bucket in it which I think we were expected to use to bathe with. The lobby was filled with people and dozens of suitcases to the point it was difficult to walk around. The walls were filthy. Needless to say, we left right away and found another hotel. Very misrepresented on this website and not deserving of the price.

The hotel location is great, unfortunately it doesn't balance with the comfort (noisy neighbourhood due to poor quality of the double glazing window, noisy A/C as well). Moreover, there was dust on the bed and the bad smelling of the bedroom (wet?). Last bad point is the A/C has fell down during the 1st night, the good news is they swapped my room. The overall is not so good even for a last minute booking.

【立地は満足】 ・インド門から徒歩数分の立地。 　インド門周辺からはエレファンタ島への船も出ているので、観光には便利。 ・ムンバイの主要駅であるCST駅からは徒歩25分程度。タクシーを捕まえればすぐに利用できます。 ・周辺にはガイドブックに掲載されているレストランも多く食事にも不便しません。 【施設はいまいち】 ・wifiは各部屋で無料で利用可能ですが、回線速度は遅く、切れることもあり。 ・ドアが薄いのか廊下の音が漏れてくるので落ち着かない。 ・バスルームはやや古めかしさあり。

For the price charged, it's bordering on absurd what you get at this hotel. The location is superb, the bed was comfortable enough and there was a flat-screen TV - but that's about as far as one can go in terms of the positives. There are no non-smoking rooms in the hotel and the hotel staff had hidden small white urinal cakes in various places in the room (bathroom sink, corner of bathroom behind the toilet and two in the cupboard) in order to cover what I can only imagine was a more heinous smell. The room itself was not in the best state either - paint chipping off the walls, lots of rust/decay on the bathroom sink. A breakfast buffet was supposed to be served until 10.30 AM. I arrived at 10 sharp to find barely any food left. When I asked the waiter if I could get an omelette and some parathas, I was told that I would have to wait until these were refilled. After half an hour (and several complaints from myself and other guests - without results), we were informed that the buffet was closing. After some of the other guests started yelling in protest, we finally got some food around 10.45. Aside from this waiter, the other hotel staff were friendly enough. Don't stay here unless it's a last resort.

The staff were always very helpful and courteous, the hotel is a 5 minute walk from the gateway of india. I thought the hotel was clean (for a hotel of this class). They have tried to make themselves more upmarket but the finishing touches just aren't quite their yet. Free WIFI was good I enjoyed the breakfasts and complimenty paper.

Great location close to everything. Very friendly and helpful staff. The TV is programmed to receive only Arabic language channels. I can't speak Arabic so couldn't watch TV. But that's ok because there are so many ways to enjoy Mumbai; no point sitting inside and watching TV.

Located at a prime location. Decent hotel with decent facilities.

we were really lucky to get room 304 !!! Bit of difficulty with a v persistent porter/room supervisor

Positives: great location, good service. Negatives: wifi does not work in the rooms, bath blocked with hair, too expensive for what it was.