Hotel Salou Sunset - Adults Recommended - by Pierre & Vacances

Room cleaned properly every day

Was like a building site, couldn’t go up or down stairs, only one lift working at a time most the time

Emplacement Employés aimables et serviables et professionnels

Hygiène,:cheveux et insectes morts au sol

Mic dejun super

Landed from our flight quite early 9am we were only here for 3 days joining other family members for a birthday, arrived at the hotel and tried to check in but the older woman at reception was quite abrupt pointing at the sign saying “no! 3pm check in! She said we could leave our bags in a room next to reception but noticed the door was open so we didn’t. We went back at 3pm and there was more staff on a younger man and lady, the man checked us in he was quite nice. Told us the time for breakfast and our room and the WiFi code. Used the lift on the left hand side but by the next day the one of the right was out of order. The room was lovely massive beds, fridge, hand wash, body wash and shampoo and clean towels. At first we couldn’t put the bathroom light on but after a few minutes messing with the switches we got it on. Then the air-con wouldn’t come on so we realised the balcony door wasn’t closed correctly then that came on… then the WiFi code wouldn’t hook up and had to jiggle a few letters then finally figured it out. For 3 days paid the Spanish tax it was €6. We asked for a safe for the room but the guy on reception told us there was no technician available on Sundays so we couldn’t have one? Was told the next day by another staff member it’s because if that safe was locked by the previous person staying they would not be able to open it only the technician - So if you land on a Sunday you can’t get a safe. The breakfast was nice, it has hot food, pastry’s,coffee/tea/juice. Also cold meats and bread. Plenty of tables we went around 10am it was very quite, the breakfast time was 8-11am. The next day we tried to use the stairs going down and they had blocked them off, So we went back to the lift and the right hand side has broken down so there was only the left one working. On the Tuesday they had completely closed off the reception doors as they were painting the ceiling but no signs anywhere telling you? If you had just arrived you would have been confused as anything! Glad I didn’t! I had to go to reception to ask how to get out! Also no signs telling you the stairs were blocked off only that the hand rails had been painted. If you book with love holidays beware they don’t drop you at the hotel but at another hotel ours was the (4R Salou Park Resort II) Other family members staying on the same street had a similar problem. It’s quite hilly when walking up & down to the centre it’s not far about 5 minute walk but essentially everything is around you. Nice hotel basic but clean and I would stay again.

Las camas

El servicio, el desayuno, el tipo de clientela, el servicio de cafetería, música altísima en la piscina por parte de clientes del hotel, personal disperso…un desastre