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8 / 10 Guest Rating

Ballina Motel

393 Gloucester Street, Napier, nz

Ballina Motel - main view

About the Property

Luxurious Accommodation
Indulge in a comfortable stay at Ballina Motel, located in Napier. Enjoy free WiFi and impeccable concierge services during your visit.

Convenient Location
Explore nearby attractions such as Pania of the Reef Statue, Bluff Hill Lookout, and Splash Planet, all just a short distance away.

Exceptional Service
Experience top-notch amenities including room service and a 24-hour front desk, ensuring all your needs are met promptly.

Book your stay now at Ballina Motel and make your Napier trip unforgettable.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Room service
Heating
Family rooms
Express check-in/check-out
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

For the Budget Double Room, guests may experience some noise or light disturbances.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent851 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the great location.

Categories

Cleanliness7.0
Service8.7
Location9.0
Room Quality7.5
Amenities8.0
Value for Money7.9
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

N
NoëlnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Tired property, poorly maintained."

3.0

Location

Tired, poorly maintained, internet not working during our stay, temp caretakers unable to resolve internet issues. Stained sheets, blown lightbulbs, missing/broken toilet roll holder in bathroom

Helpful?
L
LynnzNZ
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Will not recommend to anyone to stay there."

4.0

Advertised online. Free internet. Could not connect. Staff advised they had reported to manager/owner in past and nothing had been done about it.

Provide services that are advertised. Not very clean.

Helpful?
R
RhiannonnzNZ
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2026

"Very Good"

7.0

Location and staff were great.

One of our beds was broken and we kept having to fix it which was a bit annoying

Helpful?
M
Maureen MacKaynzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Good"

5.0

Staff

Bed and shower

Helpful?
D
DebranzNZ
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Would not recommend"

2.0

Close to the venue that we attended.

The room reeked of cigarette smoke, the bathroom had mold, the wifi cut out and there was zero response from the motel to rectify it (ie there was no-one there, the after hours ph number went to a voice mail)

Helpful?
A
AlinzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Customer service is great."

9.0

Perfect packing space.

Normally stayed here during my routine work trips, so just fit for purpose. Price is reasonable.

Helpful?
Y
YONG HWANnzNZ
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"totally terrable stay"

1.0

The staff were extremely unfriendly, the accommodation was dirty overall and wasn't cleaned, the TV was an old model so I couldn't watch OTT services like Netflix or Disney Plus at all, and the Wi-Fi connection was the worst.

The staff were extremely unfriendly, the accommodation was dirty overall and wasn't cleaned, the TV was an old model so I couldn't watch OTT services like Netflix or Disney Plus at all, and the Wi-Fi connection was the worst.

Helpful?
J
JillnzNZ
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Average"

6.0

Location

Needs an upgrade

Helpful?
R
RichardnzNZ
Verified booking
extended_group
Standard Room
Stayed in May 22, 2026

"Good"

6.0
Helpful?
T
TylernzNZ
Verified booking
couple
Standard Room
Stayed in May 21, 2026

"Excellent"

8.0

Very good value for money, heaps of space, and facilities were great!

Helpful?