AC Hotel Cartagena

Great staff

Wonderful position. Good rooms. Attentive staff. Could do with a pool!

We have no complaints about this hotel. Check-in was easy and welcoming, although we were never given a WiFi password. Our room was a corner room on the 4th floor. It was fantastic. One window looked out to the mountains and the other had a view over the building in front of us to the Port. Each morning was a delight. Breakfast was good and varied with fresh fruit, pastries, bread, an egg station (which the attentive waiters would take and make your way), meats, yoghurts, cereals, a selection of juices, and Bacon and eggs. The waiters would also make you a cup of coffee if you asked. There were also mini premade wraps and sandwich quarters which changed each day. You can tell they put a lot of effort in and the wait staff were great. The bed was comfortable and the pillows were also my preference. The room was pretty spacious with enough space for our stuff. The bathroom was a shower/tub combo which could be a bit difficult to get out of, but the bathtub was great! So good to have a bath in the evening with the bathroom window open to the sound of the port. I'm not sure what the other rooms were like, we were very fortunate with the location of ours. Finally, the location was also fantastic. It's just a few metres from the big draw card of Cartagena, the Roman Theatre and museum. It's also just steps away from where the tourist boat departs (recommend). It's also just a 15 minute walk to the Punic Wall museum. Overall we really enjoyed our stay and would likely stay here again if we were to come back to Cartagena.

Chose this hotel for parking to be told it was full and we had to go and park the car in a public car park 10mins away. The room could have been great, but a lot of external noise got in waking us up and also the minibar fridge made you think someone had entered your room with the noises it made. It did have a lovely view over the harbour, but getting onto the balcony meant a deep step up through the window and getting back down was precarious, the provision of a step would have made it better. We chose to have one of the best rooms and it let us down. Seems to be a common theme in 4 to 5 star hotels in Spain. Breakfast was a reasonable offering but I was expecting better. Why do you do processed meat sausages of a style from a different country when there is so much better a sausage made in Spain

The room suffered from a bit of noise, clock tower bells, seagulls during the night. The minibar fridge made a lot of noise that you thought someone had entered the room. The bathroom door needs adjusting as it was catching on the floor so waking you up when someone visited it. The balcony door/window had a big step up to get out and consequently a dangerous step down. The view from the balcony was very good over the harbour. It said parking available but had to go to a public car park away from the hotel.

What an lovely hotel. Spotlessly clean, the staff were all very welcoming and nice. I would highly recommend this hotel. The car park is a bit....fun and the aircon could be colder, but superb hotel.

The hotel was in a great location for my work. The staff were really helpful and did all they could to make my stay experience a good one.

Staff at the hotel were friendly and helpful. They first room had an air conditioner leak and we had to be moved to another room which was nice .

This hotel has easy access to all attractions, bars and restaurants. The hotel was very clean and the room was large with a balcony view of the port.

We were there for only one night as visiting a restaurant with friends. The hotel was very clean and inviting The bathroom facilities excellent as was the beds, very comfy with crisp ckean bedding. In a fantastic spot close to amenities