Guyers House Hotel

Not well maintained, cold

just a great place to stay !

I was ripped off on the price at the start so I didn't arrive in the best of moods, but I will be honest with my review. The setting is lovely and on the outside the building is beautiful but on the inside the best I can say is it's tired. I know these old buildings are difficult to maintain but a lick of paint wouldn't go a miss. The housekeeping staff were friendly and the room was spotless. Breakfast was where this places shows it's true colours. There are warning that if want anything extra it will be chargeable, the full english was okay, nothing special, but the "breakfast buffet" was a joke, a few cereal packets and cheap sliced bread. Nothing else. No croissants, no cheese or ham. The older waiting staff are grumpy and the young waitresses looked terrified. No "good morning" just a gruff "Tea or coffee?" It is almost like they have transported a 1950s cheap b&b complete with grouchy landlady and planted it into a beautiful country house. Would I go again? No, if you like old building, stay at a Premier Inn and with the money you save get a National Trust membership.

This was a beautiful, unique place to stay. The grounds were nice to walk around and the facilities were top notch. Would definitely stay there again!

The buildings and grounds were beautiful. The interior, especially our room, was markedly tired. The staff were young and appeared to be over worked. The fried breakfast was unpleasant on the first day, so I chose to only have cereal on the second day. I would not recommend my friends or family to stay there. There is a lot that the owner/s have to invest time and money into, to get the hotel to the standard that reflects the nightly rate.

Beautiful location and buildings, with nice gardens. However we had to wait 5 minutes before someone could check us in. The room carpet was quite worn and dirty, a teaspoon was stained with lipstick. Showering was a bad experience as the water wasn't very hot. Poor acoustic insulation made the sleep disrupted, especially squeaky boards were heard at nighttime. The breakfast was ok, by the way.

Very attractive property

Fantastic grounds, and nice relaxed atmosphere

My room was nice and simple for a single man travelling with work. The bath could have done with a thorough scrub to make it shiny white but that would hardly make a difference to my experience. The shower was slightly tempermental in room 5 and in the evening whilst in bed, foot traffic noise travels considerably making what was a long day a bit frustrating when I'd finally got to bed. My biggest bugbear though is the £50 pre-auth charge they take. Second time I've stayed there and it took 5 weeks for money to come back to me and expecting the same again. If you're there for a long term stay I can understand but for one night as a former guest it seems uneccessary.

Looks lovely from the outside. Wasn't told about EV charging from check in, only found out at check out, I'd never previously had to pay for destination charging. Walking to the room there were holes in the walls down the corridors. Paid over £120 for a single room, I stay in a lot of hotels but the bed was probably the most uncomfortable I'd ever slept in. Food menu of the evening very limited and service was slow. Breakfast, worst coffee I'd ever tasted. Tasted like peppermint coffee somehow (no I hadn't brushed my teeth beforehand).