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7.8 / 10 Guest Rating

Romantica Hotel Apartments

Koutouloufari, Hersonissos, Crete Island, 70014, Hersonissos, GR

Romantica Hotel Apartments - main view

About the Property

Seasonal Outdoor Pool and Complimentary Amenities
Enjoy the seasonal outdoor pool and complimentary wireless internet access during your stay at Romantica Hotel Apartments By Estia.

Dining and Drinking Options
Indulge in delicious bites from the snack bar/deli and grab your favorite drink at the bar/lounge on-site at the hotel.

Additional Amenities and Services
Benefit from features like complimentary wired internet access, dry cleaning/laundry services, and multilingual staff. Free self-parking is available for added convenience. Reserve your stay at Romantica Hotel Apartments By Estia today for a memorable experience.

Facilities & Amenities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Television in common areas
Multilingual staff
Front desk (limited hours)
Pool umbrellas
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April 20 to October 31. Pool access available from 7:00 AM to 8:00 PM.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 9, 2024

"Disappointed"

4.0

Unfortunately the place was a bit of the disappointment, and after one night I booked somewhere else and left. Normally I am not that fussy with the small details, but too many small details added up which made me want to leave. Fortunately I think many of these details can be fixed. The photos look lovely but our room was a little dreary, the walls were very bare and it was much less welcoming. The little kitchenette still had some dirty cups in the cupboard when we arrived and the bathroom was half flooded and smelt like a gents toilet. The cleaner did come and clean up the bathroom for us and left an air freshener in there, but the smell did come back not long after, so I'd assume maybe a plumbing issue. The beds weren't very comfy, but I wasn't expecting much, normally I don't mind what mattress I sleep on. But I also booked this room as it was advertised with a double bed, which I specifically wanted instead of two singles pushed together, not very romantica. Our door would only lock from the outside, which we managed to just walk round from the bedroom door and lock, small detail I would have been fine with normally. The pool unfortunately due to it's placement is in the shade for a large part of the day, however it looked very clean and lovely. I think all these little details for me individually were fine up until the piss smell in the bathroom being bandaided with an air freshener. That was the final straw for me to leave and book elsewhere.

Helpful?
S
Sherrin
Verified booking
Standard Room
Stayed in May 24, 2024

"Love this place but it needs lots of attention"

8.0

This place could be a gem with some love and attention. PRO:Our room was cleaned randomly over 3 weeks. Love the location and the view. Pool was ready. Fridge & stove worked. Plates & cutlery provided. Lisa,PR girl did her best with what she had to work with. CON: Needs maintainence and regular upkeep. No one at the reception ....... ever. TV will work IF you have a seperate wifi code AND you are a techie and can find where to enter said wifi code. I,personally swept and cleaned up the front entrance,it needs alot of attention to make it welcoming.. Hot water is best between 4-7 p.m. No recycling. We had to buy our own toilet paper for the last 3 days . Just needs cleaning up around the place, things put away instead of laying about and better management. . There is no one there to ask questions to i.e. how to work the TV, or if there was an emergency (plumbing,electrical) or any issue at all. Big language barrier with cleaning lady. Lisa would check in on us on the days she was there and then relay any issues we had to her boss. Bathroom showers need an update. If this place can get it together it will be a great little hotel.

Helpful?
S
Sandro
Verified booking
family
Standard Room
Stayed in Aug 14, 2023

"Good"

6.0

Hotel sehr freundlich, hilfsbereit, und fair. Die Einrichtung; zB Klimagerät, Fenster, Türen, usw, auch für ein 2 Stern Hotel nicht ausreichend. Betten sind ziemlich hart, aber wenn man es mag ok. Ausrüstung zum Kochen nicht ausreichend, TV war auch nicht angeschlossen.

Helpful?
A
Alexis
Verified booking
friends
Standard Room
Stayed in Jul 1, 2023

"Exceptional"

10.0

What a wonderful place to stay, we had an amazing room with a breath taking view! The Hotel Owner is fantastic! Great communication and Service, he was very responsive and generous! Definitely recommend, can’t wait to go back!

Helpful?
S
séverine
Verified booking
family
Standard Room
Stayed in Sep 21, 2022

"Good"

4.0

Arrivée tardive mais non attendue donc avons attendu presque une heure à 3 heure de matin après appel du propriétaire Avons été installé pour une nuit dans une chambre faite par lui même et odeur de chambre non aéré et égout Avons du laisser nos deux chambres pour avoir nos chambres selon les qualités réservées balcon et vue sur la mer J ai demandé un remboursement sur cette première nuit et le prioritaire m a indiqué que je profitai de la Situation pour lui demander de l’argent (alors que non réponse à mon email et WhatsApp avant ce jour où je relance suite à un voyage de août !!!) qui est de mauvaise foi ! Donc non correct

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 18, 2019

"Excellent"

8.0

Établissement propre La piscine est très agréable Hôtes accessibles, il suffit de demander quand il manque quelquechose

Helpful?
T
Tomas
Verified booking
Standard Room
Stayed in Sep 5, 2018

"Party Hotel."

8.0

Party all night by some american girls. So a bit noise but still ok.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 4, 2018

"Good"

6.0

dadurch dass ich spät gebucht habe, ist die unterkunft ok. komminikation ist glaube ich in kreta allgemein schlecht.

Helpful?
A
Ahmed fethi
Verified booking
Standard Room
Stayed in Aug 1, 2018

"Amazing vacation"

8.0

We are a family with3 children,it was quite and nice hotel apart its a family business ,clean and the staff are very helpful . Lot of restaurants few steps away, The beach and city center are little bit far away ,but the hotel have another location with beachfront . We really enjoyed our vacations we will comback next year inchallah.

Helpful?
C
CCAD
Verified booking
Standard Room
Stayed in Jul 23, 2018

"Bel établissement "

8.0

Etablissement propre et très bien placé (retiré) pour aller à Hersonissos et Kouloutoufari (restaurants). Second séjour très appréciable.

Helpful?
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