The Lake Hotel Tagaytay

Très satisfait de notre séjour à l’hôtel. Excellent déjeuner et la vue est incroyable. Malheureusement un peu bruyant chambre 324.

It was to noisy. My room was in the main level and I can hear music people talking etc. View was wonderful.

The front office and poolside staff are accommodating. They were attentive and went out their way to ensure guests are comfortable. Breakfast options are satisfactory offering decent variety to suit different preferences. The dining area offered a scenic view of the lake making morning meals quite enjoyable. One notable downside is the absence of internet access in the room. Challenge for me who need reliable connection for work. Also, the towels seemed outdated there were signs of wear and tear. Regrettably the room we stayed had a window no view and is undeniably small.

I am sure I am not the first one to mention about the leaky water system/ pipes in our room 102 in the bathroom especially under the water tank of the toilet bowl and water coming splashing from the shower stall thru the space of the glass and floor when showering

The bathroom was not as clean as i expected from a hotel that charges this much per night.the bathroom felt dingy ,moist,one of the towels have stains of some sort.the breakfast buffet have flies circling the buffet table,there were some flies and insects by the tables closed to the glass door by the pool.the staff doesn’t seem concern about this.and it’s disappointing.the staff needs to be checking these key places of the property.I don’t think i will recommend this to others nor plan on staying here in our next visit.

Beautiful view, good location. Nice large suite. Friendly staff.

Everything was on point from excellent staff, customer service, breakfast and the room. The only thing I was disappointed was the fog that hid the lake view. It would have been perfect!

Staff rude, water faucet leaking, sink clogged, Worn out towels

I like the view but the tiles of our room was not good. Lots of cracked tiles, and when we open the sliding door to balcony smells bad and the comfort room's faucet was leaking.

Rather disappointed. Plus, great view of the lake and outside pool. Friendly reception staff. Negative, hotel rather dated, ideally need a full refurbishment. Bedroom not fully cleaned, lots of dirt under the beds, dusty cloth shelves. Dirty stains in the toilet and wash basin. Breakfast below average, not maintained during service and food too spread out. Staff not too trusting, on arrival needed to check room before entering and check again before leaving. Couldn't take a very average pool towel to room after getting out of pool. Sorry, wouldn't stop again.