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7.8 / 10 Guest Rating

Santiago Suite Apartment

Merced 562, Santiago, Region Metropolitana, 8320148, Santiago, CL

Santiago Suite Apartment - main view

About the Property

Luxurious Amenities
Indulge in the outdoor pool, complimentary Wi-Fi, and helpful concierge services for a memorable stay.

Convenient Services
Enjoy express check-out, multilingual staff, and luggage storage for a hassle-free experience.

Event Spaces
Host gatherings in the 2 meeting rooms, benefit from the airport shuttle, and self-parking for convenience.

With a stay at Santiago Suite Apartment, experience luxury in the heart of Santiago. Book now for a captivating blend of comfort and convenience.

Facilities & Amenities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not served at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good75 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
jose
Verified booking
Standard Room
Stayed in Nov 2, 2020

"Publicidad engañosa"

6.0

Lugar oscuro no tenia que ver con la descripción,colchón en mal estado,sabanas llenas de pelo y manchadas al igual que los utensilios de cocina, no había wifi en el departamento tuve que ocupar el mio..lo único bueno la ubicación y el baño

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 3, 2019

"Good"

6.0

Make sure to get directions from the security desk. The room was fine, just hot and did not have AC as advertised.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 18, 2019

"Poor Customer Service"

2.0

Tried to contact prior to my departure- not very responsive. Was not able to check-in by 9:30pm but couldn’t reach anyone to let then know. Wasn’t able to get any money back.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jan 31, 2019

"Exceptional"

10.0

Me gustó súper cómodo, limpio Buen ambiente, un poco caluroso pero estos días han sido asi

Helpful?
X
Ximena
Verified booking
Standard Room
Stayed in Jan 17, 2019

"Good"

6.0

No te dejan ocupar el estacionamiento si no se ha cancelado antes, pero no hay forma de estacionarse para subir a cancelar y poder utilizarlo! Las toallas tenían unas manchas negras y que hablar de las sabanas!!!! un asco.

Helpful?
M
Mauricio
Verified booking
Standard Room
Stayed in Jan 13, 2019

"Muy malo"

2.0

Pésimo, para empezar, reservamos una habitación con aire acondicionado y no tenia. Segundo; el baño estaba malo, fueron "a arreglarlo" y quedó igual. Tercero, la televisión no funcionaba, ya que no tenía cable y la antena no funcionaba, ni siquiera se podían ver canales locales. Cuarto, la cama en pésimas condiciones, colchón viejo e incómodo. Lo único rescatable es la limpieza del lugar, fuera de eso... Nefasto.

Helpful?
M
Mabel
Verified booking
Standard Room
Stayed in Nov 14, 2018

"Exceptional"

10.0

I loved the location!!! The metro was close by and the supermarket is right downstairs. The staff was very helpful, too!!! We had a wonderful time!!!

Helpful?
O
omar alfredo
Verified booking
Standard Room
Stayed in Oct 13, 2018

"impecable"

10.0

todo de 10...impecable

Helpful?
G
gustavo
Verified booking
Standard Room
Stayed in Jun 29, 2018

"Muy bien"

8.0

Bueno

Helpful?
C
Charles
Verified booking
Standard Room
Stayed in Dec 5, 2017

"Bom"

6.0

O apart é muito bom. Ruim foi o serviço prestado no primeiro dia. Simplesmente nos mudaram de local, bastante distante, e queriam que aceitássemos a troca. Alegaram que o ap reservado não estava disponível. O suporte, em geral, foi ruim. Quanto ao ap, tudo organizado. Nada a reclamar, a não ser a internet que caía às vezes.

Helpful?