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8.8 / 10 Guest Rating

Hotel Plaza Cozumel

Calle 2 Norte No 3/5 Ave and Rafael Melgar, Cozumel, mx

Hotel Plaza Cozumel - main view

About the Property

Breathtaking Panoramic View
Hotel Plaza Cozumel offers an exceptional panoramic view of the island and Cozumel's sea channel. Guests can enjoy stunning vistas right from their rooms, creating a memorable experience.

Convenient Location
Located just a few steps away from the Cozumel Museum, Main Square, and Ferry Pier, our hotel provides easy access to the island's popular attractions. Immerse yourself in the local culture and explore nearby landmarks effortlessly.

Satisfying Services
Whether you're here for business or leisure, Hotel Plaza Cozumel ensures a comfortable stay with top-notch facilities and services. From well-appointed rooms to attentive staff, we prioritize guest satisfaction above all else.

Book your stay at Hotel Plaza Cozumel now and indulge in luxury amidst the beauty of Cozumel!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Up to two children from 0 to 11 years old can stay for free. Please note all room rates are based on occupancy of two people only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent431 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the service.

Categories

Cleanliness8.5
Service9.2
Location9.3
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage8.8
Overall Experience9.0

Select topics to read reviews

S
suaustymxMX
Verified booking
family_with_children
Standard Room
Stayed in Nov 10, 2025

"Excellent"

8.0

Todo muy bien solamente que como estavan arreglando la calle no pudimos encontrar lugar para estacionar el auto tan fácilmente.

Helpful?
D
davidcY815HI
Verified booking
Solo travel
Standard Room
Stayed in Nov 8, 2025

"Very disappointed"

4.0

The rooms are clean rooms. The staff are friendly. There are two very loud bars close by They start up around 9.00 PM. Don't expect any quiet until 2 in the morning.

Helpful?
D
Dehesa GutierrezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Nov 7, 2025

"Exceptional"

9.0

Ubicación, los desayunos están de 10

Helpful?
P
PaoloitIT
Verified booking
couple
Standard Room
Stayed in Nov 6, 2025

"Excellent"

8.0
Helpful?
V
VanessacrCR
Verified booking
couple
Standard Room
Stayed in Oct 29, 2025

"Exceptional"

10.0

Location People Breakfast

Helpful?
A
Angie TejedamxMX
Verified booking
family_with_children
Standard Room
Stayed in Oct 26, 2025

"Excelente precio calidad lo esperado y un poco mas"

10.0

La limpieza y la ubicación y el desayuno excelentes

Es un poquito antiguo

Helpful?
J
JFgbGB
Verified booking
family_with_children
Standard Room
Stayed in Oct 25, 2025

"Mr awesome"

10.0

Location was very convenient and staff were super friendly

They could have had staff that works for them that are able to speak English. Breakfast was very disappointing as I struggled speaking Spanish. . Food was not too bad . Just the language barrier was bad.

Helpful?
K
KelleyusUS
Verified booking
couple
Standard Room
Stayed in Oct 23, 2025

"Great location"

8.0

The location was perfect. It had an elevator so we didn't have to use the stairs. The pool on the roof was fabulous and the breakfast was amazing.

It would have been nice to have a bar on the roof.

Helpful?
P
PATRICIAmxMX
Verified booking
extended_group
Standard Room
Stayed in Oct 21, 2025

"Confortable y tranquilo"

10.0

el desayuno es muy completo y el personal muy amable , es un gusto llegar a este hotel ¡

Que llevamos nuestro auto y hay muy pocos lugares de estacionamiento, creo que podrian hacer una alianza aunque se tenga que pagar con el estacionamiento de enfrente.

Helpful?
P
Patricia AlexandramxMX
Verified booking
extended_group
Standard Room
Stayed in Oct 20, 2025

"Buen lugar"

10.0

El desayuno es fantástico

No me gustó que fueran tan elitistas con la visita de los locales. Amigos muy queridos intentaron pasar a saludar y en recepción ni siquiera los dejaron pasar.

Helpful?
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