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8.8 / 10 Guest Rating

Hotel Plaza Cozumel

Calle 2 Norte No 3/5 Ave and Rafael Melgar, Cozumel, mx

Hotel Plaza Cozumel - main view

About the Property

Breathtaking Panoramic View
Hotel Plaza Cozumel offers an exceptional panoramic view of the island and Cozumel's sea channel. Guests can enjoy stunning vistas right from their rooms, creating a memorable experience.

Convenient Location
Located just a few steps away from the Cozumel Museum, Main Square, and Ferry Pier, our hotel provides easy access to the island's popular attractions. Immerse yourself in the local culture and explore nearby landmarks effortlessly.

Satisfying Services
Whether you're here for business or leisure, Hotel Plaza Cozumel ensures a comfortable stay with top-notch facilities and services. From well-appointed rooms to attentive staff, we prioritize guest satisfaction above all else.

Book your stay at Hotel Plaza Cozumel now and indulge in luxury amidst the beauty of Cozumel!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Up to two children from 0 to 11 years old can stay for free. Please note all room rates are based on occupancy of two people only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
Standard Double Room - Photo 5
Standard Double Room - Photo 6
1/6

Standard Double Room

Guests will have a special experience as this double room provides a rooftop pool. The spacious double room offers air conditioning, a minibar, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarTelephoneAir conditioningBathrobeToiletPrivate bathroom

DOUBLE Doublé standard2

Non-refundable
Breakfast Included
20% OFF$137.85

$110.28

Includes taxes & fees

Guest Reviews

8.8
Excellent431 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the service.

Categories

Cleanliness8.5
Service9.2
Location9.3
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage8.8
Overall Experience9.0

Select topics to read reviews

A
AlessandraitIT
Verified booking
couple
Standard Room
Stayed in Dec 3, 2025

"Exceptional"

9.0

Posizione centrale, colazione molto buona e cortesia dello staff. Consigliato.

Helpful?
P
PusUS
Verified booking
couple
Standard Room
Stayed in Dec 3, 2025

"Close to Ferry and Malecón (waterfront)"

4.0

The hotel is old. The only thing that looked updated was the bathroom. Tile in the hallways broken in several places. Lift/elevator took forever to move. As super seniors (in our 80’s) we often had to use the stairs to the 1st floor. View from the window was roof and … see photos

The price charged was for a 4 star hotel. The looks and age of the hotel ranged from 2.5 to 3 star hotel. The breakfast which was included was very good. The staff, both hotel and restaurant were nice.

Helpful?
G
giovannaitIT
Verified booking
family_with_children
Standard Room
Stayed in Dec 3, 2025

"indimenticabile"

10.0

in realtà tutto..colazione servizi e location

dover andare via

Helpful?
M
MarloncrCR
Verified booking
family_with_children
Standard Room
Stayed in Nov 29, 2025

"Mal servicio en recepción por lo demás bien"

8.0

Si

Helpful?
A
AVENDAÑO CRUZmxMX
Verified booking
family_with_children
Standard Room
Stayed in Nov 26, 2025

"Vale la pena para una estancia corta en Cozumel"

8.0

Excelente ubicación y desayuno delicioso

Instalaciones un poco viejas

Helpful?
3
321leih
Verified booking
Couples
Standard Room
Stayed in Nov 20, 2025

"Great Landing Pad in the Heart of Cozumel"

10.0

We had an absolutely wonderful 2-day stay at this hotel and it met our expectations. Certainly read the reviews and look at pictures to determine if this is the right place for you, but this was the perfect landing pad for my boyfriend and I traveling from California for the Iron Man in Cozumel. We requested a quiet room as there were some loud clubs in the evening time, but they stopped around 10PM, so it didn't go too late into the night. The service from the front desk was clear, fair and very helpful and we particularly loved breakfast that was offered every morning. In previous reviews it was mentioned that no music in the lobby or not ample seating was provided and we didn't find this to be a problem at all. The lobby and breakfast were better than expected and lovely service. It was also mentioned that the pool is not able to be used and we didn't experience that either. The pool on the roof is beautiful with a view of the ocean and gorgeous sunsets. The road was being finished while we were there, but once it dries, it would be super easy to be dropped off right in front of the hotel and there are taxis you can hail 1 block away. The proximity to the port and to a lot of restaurants and the town center was super desirable. My biggest thing is safety and I can say that I felt 100% safe the whole time I was here. Rooms were also very clean and comfortable. This was a really great cheap and cheerful hotel and we will definitely consider coming back if we come back to Cozumel. Great for the value that you pay!

Helpful?
M
MartabrBR
Verified booking
extended_group
Standard Room
Stayed in Nov 17, 2025

"Exceptional"

10.0
Helpful?
M
MicaelaarAR
Verified booking
couple
Standard Room
Stayed in Nov 15, 2025

"IMPOSIBLE DESCANSAR"

1.0

La limpieza, y la atención de los chicos de cocina. El desayuno, es muy bueno

Una gran cantidad de sus habitaciones dan a un bar discoteca llamado green house. Que abre en su mayoría de días hasta las 2am y los fines de semana hasta las 4am. NO PUDE DORMIR. Además apenas sale el sol entra luz por todos lados

Helpful?
P
PaulbeBE
Verified booking
couple
Standard Room
Stayed in Nov 13, 2025

"Perfect place to stay for one or two nights"

9.0

Location in town centre and just a short walk to the ferry

Nothing to dislike really

Helpful?
A
AdityausUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 13, 2025

"Good"

6.0

Clean comfortable reasonable price

Karaoke bar playing late into the night right outside was loud and obnoxious

Helpful?