The Bell Pool Villa Resort

This is the most beautiful place we've ever stayed. We were blown away by this resort and how incredible the people were taking care of use. Can't wait to go back one day.

We had an amazing stay at the Bell Pool Villas and can’t wait to return! The accommodation is ideal for a larger family with older children. It’s very spacious and one of the largest in Phuket. The pool is absolutely amazing and it’s huge! Surrounded by a gorgeous tropical garden. It really does feel like you’re in paradise. The staff are amazing and go over and above to ensure you are happy. A big shout out to Melody, Annie and Rose, who made our stay so special. Melody in particular was fabulous and booked all our experiences and some amazing restaurants for us too, thank you! We will be back again soon!

We stayed 4 different places in Thailand and this was by far our favorite. The 2 bedroom villa was quiet and totally private and the staff were all so sweet and attentive. They have you download an app when you check in and it make everything you could possibly need so convenient; from ordering food to an in room massage or scheduling a shuttle. The food was some of the best we had on our trip as well and the breakfast that was included was huge and so good!

The trip did not start well due to Hotels.com's confusing search function. It uses "rooms" as searching criteria so if you are looking for 2 rooms, and search for 2 rooms, even though you pick ONE villa with 2 rooms, you end up booking for 2 villas which is what happened to us. The hotel was kind enough to refund 3 nights out of 5 when we realised this upon checking in. The stay was okay. There is no restaurant onsite which was a bit boring in the end given the limited menu for 5 nights. You have to book everything (housekeeping, food tray clearing etc) via an app - your selected slot not guaranteed. The communication on the app also became a bit frustrating as hiccup happened (housekeeping did not show, or show at the wrong time when baby was napping). The staff were pleasant and always smiley though which helps. In hindsight we probably would have preferred somewhere on the beach front so it gives some variety of exposures (we were travelling with a baby and could not do much otherwise).

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The location is at Kamala Beach which might be too far from the main attractions. For tourists which valued privacy and relaxation purposes will enjoy fully.

Lovely relaxing holiday, staff are amazing. Sorry I didn’t get to say goodbye Benny, thank you for being so nice x xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

exellent hotel i recomend

We had a wonderful stay at the Bell. The villa was spotless, roomy, private and beautiful with a lovely pool and everything you could want. The app was brilliant to request services such as shuttle bus or cleaning at a specific time however the star feature was Annie on reception who couldn’t have been more helpful. She gave us a WhatsApp number to contact her on during our stay and we had a slight medical emergency and she responded to my midnight text calling a doctor when she wasn’t even on shift! Really lovely relaxing place to stay, highly recommended, would love to return some day.

Our stay here was peaceful. It was walking distance to the local markets and down town. The communication via the app was a great addition and the shuttle pick up/drop off was also convenient. We found a beautiful coffee shop - The Memory café nearby also. We would not hesitate to stay here again or recommend friends and family to stay here. Thanks for our stay!