Marina Bay Resort

the honesty of the staff

short staff they really need more people

Very nice staff! Beautiful place.

The building is under new management and seems like they’re still transitioning to improve. The customer service was impeccable which made the stay great as adjustments are being made. Great view, peaceful and close to the beach!

It’s beautiful! Its proximity to everything is wonderful!

Some rooms smelled of marijuana when walking down the hall.

Property was old and dated. Fresh smell in common areas but when walking into our room, it had an odd odor. The whole property looked run down. But they had a new sign and a fresh coat of paint.

Great location!! The waterfront view is absolutely beautiful. Big and spacious pool!! Nice hot tub and game room. Beautiful landscaping. Good deal on pontoon rentals. I will be back again soon!!

upon arrival the lady at the front desk told us our reservation should have been a little over 400 dollars but we paid nearly 700 dollars. then we checked in and our room wasn’t ready so we headed to the beach and didnt get back to the room until after the office closed. the room we have didn’t have a phone to call the office or a working number to let them know our room didn’t come with a small fridge or microwave like it was supposed to. nobody ever came to our room to bring fresh towels or toilet paper. i asked and the girl cleaning the rooms said she wasn’t sure how overnight stays works bc she had just started so i asked the lady at the front desk who was helping clean rooms i guess. she gave us some towels and i asked about the fridge and the microwave but she said i should have told her the day before bc she could have brought one but even after i told her and we had another day in the room they never brought one to our room. but like i previously stated there was no way to inform anyone. our door to the patio was messed up and we couldn’t open it we left a voicemail and nobody ever got back to us. the room was dusty. the floors were very dirty. the tv barely worked. my son walked around with socks on and they were legitimately black. there was a coffee pot in the bathroom and it was also dirty. i’ve never had an experience like this and i hope i never do again. also, nobody ever even came to change out trash idk how this location is labeled as a resort.

This was our 2nd stay at this resort and both stays were great. Room is clean and comfortable and staff was amazing. Will be returning.