Le Germain Hotel Maple Leaf Square

Everything: Stuff , service, customer service.

If you’re going to a sporting event or concert, the location is undeniably exceptional. You’re connected to the underground and Union Station. If you have to fly to Pearson airport no problem you use the UP Express tor $12.35. You hungry you can find places right out the front door Real Sports Bar (better reserve).

I like my room below 20°. We are unable to do that. The shower pressure was not very strong, especially if using the rain shower feature. Breakfast was just ok.

I rarely give a 5 star review but this hotel is one of them. From the day I called the hotel directly to make the reservation to the week later when I called back to order a cot for the room. To the most friendly guy (I think his name was Ari) who held the door for us and remembered us at each in and out. The Valet Driver, the woman who checked us in, the staff we passed in the hallways, the breakfast Restaurant staff. Everyone was so pleasant and helpful. Thank you. We visited the hotel for one night for a Toronto Maple Leaf Game and were pleasantly surprised the arena was right next door to the hotel. Our room was perfect. Two beds and a nice roll away bed (cot) set up. We requested a microwave in the room and it was already set up ready for us. Very clean room. Only one complaint the Restaurant didn't open until 8am on a weekend morning so there was nowhere to get a coffee/tea for early risers. I was directed underground/elevator ride down to a Starbucks however not ideal as it would be so beneficial to be able to have a quick coffee/tea machine in the lobby for the price of this hotel. Yes there is a machine in the room but when the rest of your party is still sleeping it's nice to get out of the room and let them sleep. Would I return to this hotel??? Yes for sure. Go Leafs Go. Go Jays Go!

A lovely room (The Classic)... spacious, well laid out, dark and quiet. The bed and bedding were very comfortable and we enjoyed excellent sleep. We stayed two nights. When I pointed out there was an extra charge (mini-bar item we did not use), they immediately refunded the amount which I appreciated. Everyone was very helpful and friendly. First time here and we will be back!

The room was ready before the 3pm check-in time so I was able to get my key early. The bed was clean and comfortable. The TV and eating area was very large. Overall, I liked this room very much.