Glen Mona

Staff are great and friendly. Breakfast was worth it, tasty .

The room was small, with little ventilation. Floors dirty, tissue behind the locker. Menu for evening time could be better with more options. Parking was tight.

Friendly staff good location

Location was very good.

Room was a bit dusty and floor needed hoovering. Wasn't really cleaned during our week stay and some days the tea / coffee wasn't refilled or the wet towels replaced. No Tolietries provided, only hand-wash. The first morning breakfast was to order from a menu, then it was buffet style, which was good unless you wanted porridge etc as it was not provided. Extremely noisy, could hear people talking in rooms, glad I took earplugs or sleep would have been impossible.

Quick check in and out. Close to everything meaningful. Public transport close by. Beach just down the road. Friendly staff. Great breakfast.

The top floor bedroom on 3rd floor has a huge 'slanty bit' by the ceiling when walking towards the tv, the bed and the window. Not safe for a tall person to walk to access the bedroom window and curtains. Maybe a sign 'mind your head' would be a great idea.

Good location in Douglas as it is close to the promenade for walks. Staff were very friendly and helpful. Breakfast and dinner were very good at the HQ bar and restaurant. Comfortable room and very clean.

I did not have any trouble parking on the streets but this may be difficult in busy periods.

Ideal location roughly half way along Douglas Promenade with a bus stop for routes to most parts of the island within 100 Yards and electric tramway to the north of the island within half a mile. Cooked breakfast was excellent, sometimes buffet, sometimes waiter service apparently depending on number of guests. On one occasion when the room was not serviced the staff apologised immediately and made sure I had plenty of tea bags and milk for the rest of the stay.

Breakfast was not served until 0800, half an hour earlier would have been better. Although this did not affect me the split site, hillside location, steep steps and lack of a lift would not make this a great property for elderly or disabled guests and if travelling by private car parking in the vicinity could be a problem.