The Ridge Hotel Portage

The hotel seems to be in the middle of a major renovation. We checked in late after attending a wedding, and the sign for the place was dark, and the clerk seemed puzzled that we actually had a reservation. There were some vehicles at the place, but not many. They put us on the third floor and told us the elevator was out. There appears to be construction debris most everywhere. The room we got was very spacious and appeared to have been partially remodled, but it absolutely reeked of ancient cigarette smoke. The place might have potential when they finish it, but it seems a mess now.

It’s definitely not the Hilton but the price was the best in the area. The room was clean, the staff is friendly and the TV & AC both work. What more do you need in a room you only need for sleeping?! I would definitely stay here again 👍

I did not like anything. Tried 2 years in a row thinking would be better 2nd year nut was much worse

Dirty, torn apart, air conditioning was old and didnt work well.

The Ridge completely disappointed. The first room they gave me had fishing bait left in the refrigerator and the a/c didn’t work. I went down to the desk (couldn’t call because the phone didn’t work) and the woman at the desk gave me excuse after excuse. I finally told her to fix the problem, so I got a new room. The new room had a NASTY refrigerator that didn’t work, I just dealt with it cause I figured I couldn’t expect better. The desk and television blocked the room mirror, which was filthy. They appear to be doing some redecorating or remodeling, however the hall and stairway walls and carpets were filthy, the outside of the building was unkempt. Not a nice experience and not a nice place to stay if you are visiting Portage.

The room itself was "ok". I mean the water worked and shower drained. But the rest of the building looked like its in the middle of a remodel project that started in 2004 and hasnt been touched in years. It was hard to find parking next to the building between the abandoned vehicles with flat tires. And the extra caricular activities in the parking lot at 1am made me worry about my vehicle and it's contents. I travel through this area a lot and will never stay there again.

Wi-Fi didn't work, phone didn't work, front desk staff blamed it in a recent fire. The fire was a year ago. Couldn't get to vending machines due to rolls of carpet stacked against it. The room number placard were lying on the floor, hallways full of furniture

Most of the hotel was under construction. Supplies and tools laying everywhere. Beds weren't made in the room. Pool/hot tub was closed.

We have stayed here other times and have enjoyed it. This time was so disappointing we had to leave to stay at another hotel. The room was dirty (had stains on the carpet), smelled like paint, and plus the pool and hot tub were closed. The hallways were dirty and really run down. We were very disappointed.

I was very disappointed it probably hasn't been remodeled in over 30 years there was so many cigarette Burns on the carpet floor and looked dingy the dressers had broken drawers tile was coming up in the bathroom. Honestly I think it was probably the worst place ever went into