Hotel Geneva

personale e servizi scarsi prima colazione scarsa posizione non centrale

Second time here and they gave a a great renovated room. In any western European capital this would a fortune. The room even has a small dining table with two chairs. Staff is as friendly as they were last time I was here. One phone call and two minutes later they bring a cappuccino up in the room. In room Wifi works perfectly. Taking the tram into town is not even an effort because the line is so well frequented (Tram 4 or 5). You can get a day pass for 4 LV and go back and forth and if you continue past the hotel to the end of the line you can go for great walks in a very green and almost rural area. This is my favorite hotel in Sofia. People who complain should give it a second chance.

Check in was perfectly acceptable and everything was explained well. The room described as luxury Junior sweet was large but dated, not luxury. The room was clean, however the carpet badly stained which was off putting. Beds were very comfortable and sheets smelt beautiful. Shower & bath were both excellent. First night at 4am banging and shouting from the room immediately above followed by loud music which went on for an hour. After 45 minutes I contacted reception, 15 minutes later the noise ceased. Speaking to reception the following morning I was assured there would be no repeat and the guests in question would be spoken to. Unfortunately the same happened again that evening, although it was resolved this time in 30 minutes. Breakfast was acceptable but repetitive. Good coffee, croissants, eggs, cheese, cereals etc., so what you would expect. The meal in the restaurant on the evening was wonderful. This hotel could be lovely with the right changes. Modernise the rooms and offer some variations at breakfast.

ホテルの方は皆親切です。 7泊しましたが嫌なことは何もありませんでした。 ロケーションは中心地まで一本道で歩いて40分、近くにトラムもあります。 日本のホテルのようなアメニティはありませんが、気にはなりませんでした。 近くにスーパーなどもあるので、落ち着きもあって便利でした。

A nice hotel, with a very spacious room and good facilities including a jacuzzi, sauna and gym. However, the jacuzzi was not working - and a big factor for choosing this hotel. The attitudes of some staff members could improve and be more approachable. It felt awkward to speak to them and they were abrupt when speaking to you. Convenient on the tram line and a 24/7 corner shop nearby.

We had a great stay!the staff was super kind and polite and made sure that we were satisfied at all times with the room and everything else we asked for was done with a smile. The room were very cosy spacious and comfortable. We will definitely comeback.

проживал в отеле 3 дня из минусов 1 чайников нет в комнате можно только брать кипяток в ресторане 2 сейфа в номере нет а на ресепшене воспользоваться сейфом стоят денги за деньги 3 телевизор маленький каналы в основном на болгарском

I stayed at this hotel during a visit while adopting a child. It was my first time in Bulgaria and I speak only English. I basically needed a place to rest and recuperate from my sleepless night on the overnight plane flight. I am used to a very quiet home location. There was a lot of steady traffic one block away, but the thick, double, windows blocked most of it, and I slept well. (If it was hotter and the windows had to be open all night, this would have been a problem, especially since the air-conditioning did not work). Nice bathroom, nice mini refrigerator stocked with juice, soda, chocolate, nuts and water etc. Large room. Good internet. Wonderful, smorgasbord of home cooked breakfast items with a lot of variety (included in the room price). The hotel staff was very friendly and helpful. Nice Sauna. One block from a little market with fresh fruit, veges and water etc. Reminded me of Soho. Glad the place was not highly scented. Also liked that the windows opened! Nice porch. Very happy with my choice to stay here. I would stay again.

Hotel is old, beds were saggy and uncomfortable. Location is not overly convenient but felt safe and could walk to metro. Restaurant was closed when we went to use it despite being within hours. Breakfast was included but worth avoiding.

i felt like a bulgarian