Staybridge Suites East Stroudsburg - Poconos by IHG

Loved the rooms

Location, price, cleanliness

Surprise refundable deposit fee at check in.

Room was nice for the prices

Construction on site and breakfast was not included as stated due to construction. No vending machine no lobby just a desk in the front entrance. Staff responded was “it is was it it’s” not acceptable!!!!!

Very Comfortable

The construction but nothing you can do about that it’s being upgraded

The room was really nice

Very disappointed as they were renovating so... 1. Check in was unorganized 2. Noisy due to renovations 3. No breakfast which was included with the stay & price, was not notified so had to spend extra money for breakfast 4. No house keeping was provided 5. No phone in room to call front desk with any questions or concerns A heads up that renovations were being done and that breakfast would NOT be included would've been nice as we would've stayed somewhere else where we would've gotten what we paid over $300.00 for including house keeping! A discount would've been the courteous thing to do - won't stay here again.

I’m sure it will be great once they finish the renovations.

The main entrance was roped off because the workers were laying a tile entryway. There was no way to get inside the hotel. I looked for another entrance but couldn’t find one. I ended up finding a room where workers were and tapped on the window to be let in. I ended up canceling my reservation for that night and slept at a friend’s house in the recliner.

I liked that the room had a kitchen. I didn’t know it was included in the room. But, it’s very handy to have!

I wasn’t aware the hotel was being remodeled. There was an entire section of the lobby that wasn’t useable because it was a construction site. Because of this breakfast wasn’t offered, room signs were held up with duct tape, and we had to be on the top floor to avoid the noise in the morning. It would have been nice to get a discount for the inconvenience and a warning that it was under renovation.

The pool was decent size. The gym could be bigger. The hotel in the right era. Very clean .

The breakfast was the same everyday. They needed a variety of foods.