Socialtel Medellin

Localização é bem próxima de provenza, quarto de casal é confortável

As instalações em comum no hostel são meio antigas

Lo unico que me gustó fue la ubicación.

El personal no sabía asesorarte con nada, ni organizaron nada para año nuevo ni ninguna actividad, llas instalaciones bien, aunque sin aire acondicionado y por 3 dias nadie vino a limpiar, aún siendo una habitación privada. Por eso el encargado me terminó dando un reembolso. No recomiendo este lugar para nada, lejísimos de lo que fue el Selina

The location was the best part of the experience.

If you are reading this review, I do not recommend you booking socialtel. Upon arrival to my room (806) for a 8 day stay, it had a horrible smell of rotten eggs. Due to me arriving at 2am I waiting till the next morning to tell the staff. Cris (one of the desk staff) told me that it was the AC and made some repair to the AC that minimally addressed the issue. On the third day of my stay the room completely flooded due to a leak/hole in the roof!! This was on a Friday night, and the front desk staff told me it could not be repaired until Monday. I spoke with the manager the following morning. He initially me a room without AC, although the room I prepaid for had AC. He then offered me a 40% refund/discount which I agreed to accept. This was never paid!! On the 5th night, the room 806 flooded again! The manager Jay was able to transfer me to room 808. The day before check out I had to ask 3 times for my room bill to be emailed to me. I wanted to see if the 40% discount had been applied. When I asked the manager about the 40% discount, he then offered me a 10% discount instead. I pushed back and he offered to pay for my ride to the airport and a 10% discount. He did not acknowledge the original 40% discount that he offered. Upon checkout Jay asked me to text or email him my credit card or bank account number to receive a refund of 10%. Due to the obvious risk of my account details being stolen I did not provide this info by text or email. I was still at the hotel and they had no systematic way to process the 10% refund. Jay the told me that he would have a meeting with the general manager and find a way to refund me. HE NEVER FOLLOWED UP AND THE OFFER OF A REFUND WAS JUST A LIE TO KEEP CALM AND QUIET!

posizione, staff, spazi

pochi asciugamani e piccoli, bagno con doccia senza divisorio e quando fai la doccia bagni dappertutto

La ubicación, la vibra

Realmente esperaba la habitación con aire pero parece fue que no leí bien la descripción