Hotel Krystal

Not recommended to anyone! Everything was old, dirty and non functional! Lights not working, no ventilation in the bathroom, broken mattress, smelly room, dirty balcony with no chairs, the carpet dirty and full of stains, tight shower with dirty shower curtain, dirty half hanging curtains, balcony shutter stuck, flimsy rusted cloth hangers, included breakfast seemed of debatable hygiene and we skipped it. The only plus was the receptionist friendliness and the a/c that was half working! Will not stay in this hotel again! Sleep on the beach instead if no other accommodation is available! Oh and one more thing, the posted room pictures are fake!!!

Staff were lovely, very helpful very polite,breakfast was good,

Hotel posto in zona centrale e a 5 minuti a piedi dalla stazione degli autobus. Stanza semplice, pulita e con tutto il necessario per un gradevole soggiorno. Il personale della reception è stato gentilissimo. Wi-Fi funzionante. Dalla stanza una splendida vista sul mare, sul porto e sulla città. Colazione buona.

Every facilities was very old, and also not perfekt clean. Very simble... But even for it a good price...

Petit déjeuner continental très copieux. Hotel un peu vétuste. Propre avec frigo mais pas de bouilloire. Balcon aperçu mer et port de sitia. Très proche centre et restos.

L'hotel si trova in posizione molto centrale, personale disponibile e cordiale. Ottima reception aperta 24/24h.

Das Hotel macht auf den ersten Blick einen guten Eindruck. Das Personal ist extrem freundlich, zuvorkommend und offen. Der Eingangsbereich wirkt ansprechend, ebenso die Lobby bzw. der Frühstücksbereich. Betritt man aber die Zimmer, befindet man sich in einer anderen Welt... Derart heruntergekommene Möbel, angestoßen und in einer undefinierbaren Farbe gestrichen... Die Badezimmertür innen teilweise weggefault aufgrund der Feuchtigkeit... Das Bad so eng, dass man es nur betreten kann indem man in die Dusche steigt... Beim Duschen setzt man unweigerlich das komplette Bad uner Wasser - das ist für Griechenland nicht unüblich und in Ordnung, allerdings läuft hier das Wasser kaum ab. Die Lichtverhältnisse sind katastrophal, es hängen überall nur Funzeln. Es gab genau ein Handtuch pro Person, kein kleineres für die Haare, geschweige denn einen Badezimmerteppich. Das Unangenehmste aber war der Teppichboden, knüselig, angestückelt, uralt und unter dem Bett schmutzig. Positiv: ein sauber bezogenes Bett, allerdings eine fleckige Tagesdecke. Ein weiteter Pluspunkt war der kleine Balkon, dabei wären ein kleines Tischchen und vielleicht 5 Wäscheklammern auf der vorhandenen Wäscheleine von Vorteil gewesen. Alles in allem ist das Hotel ein Ort, von dem ich definitiv sehr enttäuscht bin, wobei ich ausdrücklich das tolle Personal ausnehmen möchte. Die können definitiv nichts für den schlechten, teilweise unzumutbaren Zustand des Hotels. Dies geht an den Hotelinhaber!

With my family we visited and stayed in Krystal Hotel from 9 to 11 July. It is an old fashioned hotel with big rooms, gentle receptionist. It is situated 100m from city centre. The breakfast was rather poor but the whole impression is positive.

The rooms need a good clean and the whole hotel a makeover. The coffee was cold at breakfast so that we had to go out to a cafe. One of the receptionists was delightful, the other somewhat stroppy! I really would not recommend it, there are plenty of other places to stay. My friend's shower soaked the floor every day as the holder for the shower head was not properly fitted, we complained and eventually they did something about it which made it worse!

This was 1 of the cheapest places I could find in Sitia so of course I knew not to expect much. Location is central, easy walk to/from the bus station, harbor and town. 1 big downside is no wifi in the room. I was also missing a bin - There's a fridge in the room so surely it's expected that people will be bring food/drink into the room and need somewhere to place that trash. Krystal is fine for 1 night but I wouldn't have wanted to stay longer.