Crowne Plaza Yichang by IHG

Hotel is next to a shopping mall with many eateries. My baggage did not arrive as it was lost during transit. The concierge service was excellent as they helped me to call the airport several time (if not mistaken 6 times). Whenever they see me, they informed me about the status of my baggage

服務很差的酒店

3泊しました。 長江沿いの便利なホテルです。 併設するワンダシティはショッピングモールでユニクロや多くの飲食店があります。 目の前が船着場で三峡ダムクルーズの乗船には大変便利です。 朝食会場の雰囲気も良く、メニューも豊富です。 部屋は広く立派ですが、バスタブの排水口が流れなかったとか細かい点はありますが。 宜昌は宜昌東駅からウーハンや重慶、南京などとの新幹線も1時間おきに出ていて便利な街でかなり都会です。

不止一次住过，因为离自己父母家比较近，回来探亲时候的首选。这次感觉服务比以往有所提升。虽然赶上五一小假期，停车位比较紧张，但是服务人员还是做了妥当的安排。以后仍然会来

Great breakfast!

Great hotel, need staff that speak better English.

Great location and a lovely hotel, however only one of the staff spoke English and the concierge was missing through our entire stay.

長江のすぐ傍にあるホテルで、周辺にはショッピングモールがあり買い物に便利で飲食店も多いです。 宜昌三峡空港からタクシーで40分ほどかかります。 部屋の清掃はとても良く出来ていて、気持ちよく利用できました。

This hotel is very beautiful and luxuriously appointed. The staff are polite and gracious. There is a huge problem with their heating /air conditioning system. We turned on the ac....2 hours later the room was hotter so we called the front desk who said they would send someone....an hour and a half later we called again because no one showed up. The tech came and fiddled with the panel, opened a window and left....no temp change. At midnight I called for a fan because the room was getting even warmer....it didn't work. Another team came and fiddled with both the ac and the fan and finally pronounced that everything was broken. Long and uncomfortably hot night.

Nice hotel in nice area. Some employees even speak English. But when I lined up behind one person for the checkout, 20 minutes later the two receptionists still have not finalized that one person's checkout. Since I had a flight to catch, did not waited longer. Got into the taxi which was reserved in the meantime. There the receptionist together with the driver demanded in advance to pay 120 Yuans for the ride to the airport. The taximeter was not disconnected so one could easily see in the end of the ride that it costs only 85 Yuans. Not expensive either way but the advance ultimatum is a dirty business.