Ereza Villas Las Buganvillas

Me and my family had a lovely time here, all our needs were catered for, the villa was well equipped for all of us. Villa was a great size,Beds were comfortable, pool was great. communications back and forth were quick and helpful, was so happy we could have a late check out, would absolutely love to stay here again.

The Villa was lovely but did not meet or needs

Our booking at Villas Las Buganvillas was cancelled two weeks before we arrived and we were moved to villa Camelot with no explanation as to why. Although villa Camelot was a lovely villa it did not meet our needs. We had chosen Villas Las Buganvillas because of the access to the pool, property location and the property all being on one level as we had a member of our party with walking difficulty. Villa Camelot was at the other end of Playa Blanca from where we wanted to be and had to get Taxis every night . There was only a ladder into the pool which meant one of our party could not use it. We had to go and buy a bucket so that one of the party could sit with her feet in water. There were also stairs in the villa and outside which made it difficult to move around freely for the person with the walking difficulty. We were told that Ereza would give us the heated pool for free as a way of compensation for having to move villa, but it was advertised that the pool comes with a heated pool from 01/11 so we weren't really compensated by them. We are disappointed to have been moved at such short notice to a villa over 2km away from where we wanted to be. When we arrived the pool pump had also stopped working and although they attended quicky to fix this we were without use of the pool for two days. After waiting 3 years for a holiday it was disappointing to have our villa cancelled last minute.

The villa was stunning and beds so very confortable. Having air conditioning was fantastic and location great.