Hampton Inn & Suites Holly Springs

Peok ple were friendly. The hotel was close to our children's home and allowed pets.. Very modern hotel, offering coffee, water 24 hours a day. Breakfast was good.

The room was too small for a king-sized bed. There was no room to get out of bed on one side. The thermostat was out of control. It went from freezing to off, then to heat, then to freezing and then off! There was barely enough water pressure in the shower to wash off the soap! The back exit door would not open with the room pass, and we had to keep knocking to get in. The door closures were so tight that you could hear doors closing up and down the hallway all night, so we got very little sleep!

Very clean and great hospitality.

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breakfast was so good

all

I have stayed at this Hampton Inn several times over the last 10 years. Until this last visit, I considered this location to be among the best Hamptons in the chain. No more.....serious deferred maintenance at this property now. It looks old and sub par brand. Corporate Hampton should look into this property and possibly pull the franchise.....or send a decent maintenance and refurbished crew.

Bathroom is worn out.

We were in town for a wedding and this was one of the few properties relatively close to where the event was being held. Pros: Loved the location. Quiet, great proximity to shopping, restaurants, etc. The front desk agent was fantastic! Upon check-in, she greeted us with a smile and answered all of our questions. We needed to extend our stay, due to a family emergency and was able to receive a late check out; but, eventually, we extended the stay to another night. The front desk was instrumental in helping to make this happen. Cons: The rooms are outdated and are in need of a makeover. The house keeping was subpar. We found hairs in the bathtub as well as near the ice bucket within our room. We had booked a second room for a family member and there were scuff marks on the walls and if we were going to be staying for multiple days would have asked for another room. We did address this with management, which was resolved.

Iris helped make my trip comfortable

Very clean and all staff was very friendly.

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