Royal Floridian Resort

Excellent ocean front get away with the convenience of a condo! The full kitchen was perfect for saving money on eating out. We brought our waffle iron and espresso latte machine and had home cooked breakfast and coffee every morning with eggs, sausage and chicken wings from Publix which is right up the street. The beach access ramp is literally right next to the property(4x4 only cuz it is soft sand but we have a monster truck so it was perfect). Will definitely be staying here from now on when we want a get away. Only complaint I really had was the televisions are old school, not smart tvs with digital options but we spent most of the time on the beach or at the pool anyways so that’s not a deal breaker.

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It was a nice stay

We would like to highly recommend this resort. The staff is exstremely friend and willing to help in any way they can. The have a lot of free amenities on site. You can swim in their pool or walk out the gate to the beach and swim in the ocean. The is an awesome resort.

The Royal Floridian has great guest services. The room has poor beds and pillows. Rooms were extremely noisy as they were next to road. Rm 4131 and 4132. Definitely will be looking at other accomodations. Went here with our two daughters. Beach is great. Got locked out of gate to pool as the gate is locked at 830p. No signs. No outside wash down so ended up bringing sand to room.

We got the 2 bedroom 2 bath unit with ocean view and the entire apartment was amazing. It had everything you could need for your stay like dishes, pots, pans, coffee maker, microwave, full size fridge, trash bags, even a broom. It didn’t have coffee filters but thats okay. The place was in great shape and everything worked. The balcony was an amazing view and it was large with 4 chairs. My only complaints are really minor but it was kind of annoying. The elevator takes forever to go up and down, at one point I waited 15 minutes because everytime it stopped to me, it was completely full. There are only two and they are small. I decided to just take the stairs going forward which are NOT clearly marked, Honestly a HUGE safety issue, there are signs in your room on a map but when actually looking for them, there are not any signs! HOW are they able to get away with this from the fire marshal? Also going to the beach from the pool deck is a huge pain, there is only one way in and out, for such a large property, this is pretty unreasonable if you ask me. I think these things need to be addressed asap. you should have an exit to beach gate and entrance from beach gate. I still enjoyed my stay but I might look into another property that does not have these issues but it will be hard because the room itself was amazing.

Unfortunately our unit in RFS had a AC unit go out and would not be fixed. This was the only time we were even slightly disappointed. We received a call from Concierge to come in earlier and pre-register and if our room is ready, we could go ahead and get in. At 1:00 we were told the unit was not ready. At 2:30 and 3:30 we were only told not really, it was not until 4:06 that we were told of the situation. If we had simply been informed, it would have helped. But I want you to hear my heart, we are not upset at all. We were able to get our grandchildren to the pool and life was grand. Enter Kelly Hancock. Let me summarize my thoughts…she doesn’t get paid enough. She is absolutely amazing. Kelly met in person with me to explain the situation and to see what needs to be done to make it right. She offered us a 2 BR Unit in the main building on either 1st floor or 6th floor. I elected 1st floor and that was the best decision I made in a long time. With a 2 yr old and a 7 yr old, being able to walk the out to the pool directly was an incredible experience. Thank You Kelly. She also was able to give us a gift to make up for not being in our unit. When we got check in our unit we realized that it did not have a washer and dryer. We drove and had packed light knowing we had a washer and dryer in the unit. I asked if there were laundry in the building and I was told on 4, 5 or 6. But she went above and beyond and gave us change to be able to do laundry. I don’t know anyone else who would do that. Like I said, she is amazing. I watched Kelly and her staff deal with a lot of cantankerous guests (who really didn’t have a big problem, just appeared to be unhappy people in general) and they were amazing in their kindness and patience. She has trained her team well. We had the best time at RF. With my daughter and her family with us we experienced a variety of the onsite fun. We did BINGO a couple of days, Grandpa did the tie die shirts with his 2 and 7 year old granddaughters (that’s me- grandpa), we did the Magic Milk, ate lunch on the patio cooked by Tai and others, did golf, loved and lived in the pool if we were not at the beach. I have to say, my 7 year old granddaughter really wanted to win at Bingo to get a coin to go play Pirated Cove Golf. She got two coins and the golf course allowed both of us to play for free. She was so excited. I guess I would say this…for some, the change of units would be a huge upsetting factor. I looked at it and said, we are in paradise, they made it right and we will love it and we certainly did. There was nothing more you could have done to treat us well. Thank You. We have already secured our week for next year and find it hard to wait. We love Spinnaker, having been owners since 2001, and we truly love RFS.

Perfect for a family getaway

We loved the ocean view and all of the amenities

Loved the activities the staff offered. Units were clean. Pool cookouts and ice cream social was great. Tiki bar great as well.